Front Office Night Manager

1 month ago


Aviemore Highland, United Kingdom Arecibo People Full time

Arecibo are delighted to be recruiting for an outstanding Front Office Manager for our client, a prestigious resort setin the heart of the Cairngorm National Park. The resort boasts 4hotels and 18 lodges, large conference facilities, cinema and leisure centre.
As Front Office Manager you will be responsible for managing the teams across the four hotels including Receptionists, Nights Teams and Porters. Delivering customer service excellence and a great guest journey is key and you will have demonstrable experience ofevaluating guest feedback, monitoring trendsand driving continuous improvement.
As Front Office Manager you will ensure thatsales are maximised facilities and hotel services are promoted.As Front Office Manager you will also be responsible for all aspects of staff management which will include setting objectives, performance management, health and safety as well as staff recruitment, training and mentoring.
With previous front office management experience in a similar environment, you will demonstrate an organised approach and willingness to exceed guest expectations.
In return my client is offering very competitive salary and fantastic benefits including live-in, with the opportunity to work for a forward-thinking brand.



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