Product Performance Lead

16 hours ago


United Kingdom TCM Partners Full time

Product Performance Lead - Home Insurance
My client, a fast growing Personal Lines Insurance company have recently launched their innovative Home Insurance product. We're looking for an individual to sit within the Commercial & Marketing function and lead a team that drives Home Insurance Product Performance.

This role will be central to P&L, Customer Acquisition and Renewal results and drive a collaborative approach across various teams including Marketing, Customer, Pricing, Change and Product. This role will hold both strategic and commercial responsibilities.

Key responsibilities:

Take the lead role on all Persistency KPIs for Home, working closely with the business and the Persistency Performance Manager to understand performance and exploit risks and opportunities.
Be able to clearly articulate the key drivers of renewal performance and disseminate this to the business in particular senior stakeholders.
Understand the broader customer persistency strategy and how it pertains to Home and Motor.
Lead tactical commercial initiatives for Home across functional teams, including the Home “ring fenced team” to deliver new capability or improvements in persistency performance.

Skills and Experience Required

Strong knowledge of Personal Lines Insurance (Home, Motor, Travel, Pet) - doesn't have to be home
Experience working within a team that drives performance across Customer Acquisition and Renewals
Experience collaborating with various teams that drive P&L and improved customer experience
Passion for commercial results, creativity, collaboration, understanding the customer and using customer and market data to make decisions

Fantastic Home Insurance brand with an ambitious growth journey ahead. This is a great opportunity for someone to be central to growth and success of a new product.



  • United Kingdom TCM Partners Full time

    Product Performance Lead - Home InsuranceMy client, a fast growing Personal Lines Insurance company have recently launched their innovative Home Insurance product. We're looking for an individual to sit within the Commercial & Marketing function and lead a team that drives Home Insurance Product Performance.This role will be central to P&L, Customer...


  • United Kingdom TCM Partners Full time

    Product Performance Lead - Home Insurance My client, a fast growing Personal Lines Insurance company have recently launched their innovative Home Insurance product. We're looking for an individual to sit within the Commercial & Marketing function and lead a team that drives Home Insurance Product Performance. This role will be central to P&L, Customer...


  • United Kingdom TCM Partners Full time

    Product Performance Lead - Home InsuranceMy client, a fast growing Personal Lines Insurance company have recently launched their innovative Home Insurance product. We're looking for an individual to sit within the Commercial & Marketing function and lead a team that drives Home Insurance Product Performance.This role will be central to P&L, Customer...


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