Senior Client Servicing Administrator

2 weeks ago


Northampton Northamptonshire, United Kingdom Pertemps Northampton Full time

Our client require a Customer Service Administrator based at a busy manufacturing company.


You will be responsible for ensuring all customers are provided with a professional, efficient, and effective service that meets their expectations.



Monitor customers perception and expectations of the Customer Services Department and help to develop and implement new systems.
Liaise with operations team and shipping department to ensure all orders are scheduled, processed, and delivered in accordance with customer's expectations.
Adopt a proactive approach with customers by keeping them informed of delivery dates, any changes to schedules or anything else which may affect their orders, communicating with them by telephone, email, letter, and face to face.
Helping to investigate and solve customer's problems or complaints - Reporting on KPI s relating to orders, identifying areas for improvement.
Annual holiday entitlement is 28 days in addition to bank holidays.
Free Parking.
Group Personal Pension Scheme.
Career growth and advancement opportunities within the company.
#



  • Northampton, Northamptonshire, United Kingdom Hays Senior Finance Full time

    Your new company Our client is a top 50 accountancy practice, specialising in providing expert solutions for entrepreneurial businesses and private individuals in Central and Southern England. Their culture is built on the values of expertise, respect, innovation, and collaboration, and they foster diverse, high-performing teams with varied experiences...


  • Corby, Northamptonshire, United Kingdom Randstad Delivery Full time

    Do you consider yourself to be a strong communicator and an asset to a busy team? We have a temporary Customer Service Support role available within TATA Steel's Corby site. Role: Customer Service Support Hybrid working available after the initial training period. Contract length: Shift Patterns: Mon-Fri, 36.Start: ASAP Providing administrative support...


  • Northampton, Northamptonshire, United Kingdom Hays Senior Finance Full time

    Our client is a top 50 accountancy practice, specialising in providing expert solutions for entrepreneurial businesses and private individuals in Central and Southern England. Their culture is built on the values of expertise, respect, innovation, and collaboration, and they foster diverse, high-performing teams with varied experiences and backgrounds. ...


  • Northampton, Northamptonshire, United Kingdom Tate Full time

    Service Administrator Permanent 26,950 per annum (increasing to 27,750 after probation) Northampton, Hybrid working. We're recruiting a Service Administrator on behalf of a global engineering business. Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a proactive, innovative...


  • Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client has an excellent opportunity for a Paralegal to join a busy, well-established and very experienced Trusts and Estates team. You will have experience of or receive training in the following – General office administrationEstate and Trust AdministrationWills and Lasting Powers of AttorneyDrafting of estate and trust accountsUsing online research...


  • Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client has an excellent opportunity for a Paralegal to join a busy, well-established and very experienced Trusts and Estates team. You will have experience of or receive training in the following – General office administrationEstate and Trust AdministrationWills and Lasting Powers of AttorneyDrafting of estate and trust accountsUsing online research...


  • Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    You will have experience of or receive training in the following - General office administration Drafting of estate and trust accounts Using online research services, case management systems and IT software such as Microsoft Office Dependent on your level of experience on joining the firm, you will be required to support senior fee earners and...

  • Senior Administrator

    1 month ago


    Northampton, United Kingdom Kier Group Full time

    We’re looking for a Senior Administrator to join our Highways team based in Brackley, Northamptonshire to provide an effective and efficient administration service. Within this role, you can enjoy company car or car allowance, a competitive annual holiday entitlement with opportunities to buy/sell leave and even more. **Location**: Brackley,...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client require a Customer Service Administrator based at a busy manufacturing company. You will be responsible for ensuring all customers are provided with a professional, efficient, and effective service that meets their expectations. Responsibilities: Monitor customers perception and expectations of the Customer Services Department and...

  • Senior Administrator

    1 month ago


    Northampton, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    The 0-19 Universal Services Senior Administrator will provide support to the Operational Support Officer, Administrators across Service(s), and colleagues across wider 0-19 Universal Services.


  • Northampton, United Kingdom Ortus PSR Full time

    **Senior IFA Administrator** **Location: Northampton** **Salary: £30,000 - £40,000** The opportunity for a brilliant Financial Planning Administrator to join an IFA who provide a personal, independent and bespoke wealth management service to high net worth clients. The firm has a fantastic reputation and offers exceptional study supportto sustain their...


  • Northampton, United Kingdom Northants Recruitment Solutions Full time

    **Service Administrator** Our client based in Northampton is looking for a Service Administrator to join their exiting team. The Service Administrator will be responsible for taking bookings from customers that require engineers to attend their premises as well as designing the routes that will be undertaken by the engineers. The Service Administrator will...


  • Northampton, Northamptonshire, United Kingdom S-SA Digital Full time

    Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1 st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service,...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client require a Customer Service Administrator based at a busy manufacturing company. You will be responsible for ensuring all customers are provided with a professional, efficient, and effective service that meets their expectations. Responsibilities: Monitor customers perception and expectations of the Customer Services Department and help to...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client require a Customer Service Administrator based at a busy manufacturing company. You will be responsible for ensuring all customers are provided with a professional, efficient, and effective service that meets their expectations. Responsibilities: Monitor customers perception and expectations of the Customer Services Department and help to...


  • Northampton, Northamptonshire, United Kingdom Law Staff Ltd Full time

    Private Client Lawyer sought on a Full Time basis for a delightful Firm based in Northamptonshire. The successful lawyer will be able to hit the ground running, utilising their knowledge and expertise to manage a varied and complex caseload of private client matters. This position will be based at the firms Northampton Office. Responsibilities Taking...


  • Northampton, Northamptonshire, United Kingdom Law Staff Ltd Full time

    Private Client Lawyer sought on a Full Time basis for a delightful Firm based in Northamptonshire. The successful lawyer will be able to hit the ground running, utilising their knowledge and expertise to manage a varied and complex caseload of private client matters. This position will be based at the firms Northampton Office. Responsibilities Taking...


  • Northampton, United Kingdom Client Full time

    Field Service Engineer (Electr0-Mechancial) £40,000 £45,000 (OTE: £65,000) + Unlimited Overtime + Door to Door + Bespoke Specialist Training + Bonus + Company Van + Progression Home based role ideally located: Birmingham, Coventry, Rugby, Northampton, Luton, Watford, Milton Keynes, Cambridge,Are you an Electro-Mechanical Field Service Engineer...


  • Braunston, Northamptonshire, United Kingdom Personnel Solutions (Midlands) Ltd Full time

    I am recruiting for a Customer Service Agent on a temp to perm basis. Candidates must be computer literate with all Microsoft Packages including Excel. The successful candidate will ideally have experience in a similar role where you are talking to customers over the phone and on emails such as a call centre. Hours are Monday- Friday 9am- 5.30pm. My...

  • Sales Administrator

    2 weeks ago


    Northampton, Northamptonshire, United Kingdom Select Appointments Full time

    Are you detail-oriented and skilled in multitasking within dynamic sales environments? Do you excel in supporting sales processes and managing critical administrative tasks? If so, could you be the ideal candidate for the role of Sales Support Administrator? Due to expansion and promotions my client is seeking a number of highly organised Sales Support...