Operational Resilience Manager

2 weeks ago

London, United Kingdom The Premier League Full time

The Senior Operations Executive will be responsible for the communication and liaison with all key stakeholders in facilitating and supporting the delivery of an efficient and professional assessment process
As part of the Elite Player Performance Plan, the overarching professional-game strategy for the development of youth football in England, the academies of professional football clubs are categorised into four categories (1- 4), based on a combination of spend, infrastructure, staffing, and qualitative assessments of their provision across a range of areas.
To effectively categorise academies and to support the continual raising of standards in elite player development, an independent standards organisation has been developed (PGAAC), mandated by the professional game, to monitor safety, compliance and the quality of work being delivered.
Coaching, Education, Leadership and Management, Performance Support, Pathway, Player Care and Youth Development rules. The aim is to regulate and stimulate the Academy system to help make a positive difference to players, parents and staff involved.
As part of the above, the Senior Operations Executive will be responsible for the communication and liaison with all key stakeholders in facilitating and supporting the delivery of an efficient and professional assessment process. The role will take the line management of a team of five Operations Executives who provide support across the Male and Female talent pathways.
Providing leadership and guidance to the Operations team within a time-sensitive and demanding environment, including career development and performance plans.
Oversee departmental operations across PGAAC, ensuring efficiency and high-quality output deliverables.
Implement, manage, and align processes that support planning across the PGAAC Team including support and maintaining calendars of scheduled activity for the audit process.
Collaborating with PGAAC senior leaders to make key decisions that impact PGAAC’s future.
Experience of working remotely and leading a multi-disciplinary team
Experience in supporting a team through administration and clerical work, holding team to account to meet deadlines
Experience of communicating with relevant agencies to produce travel itineraries, arranging meetings booking rooms etc
Experience working with children and adults at risk and knowledge and understanding of issues that affect their safety and wellbeing
Knowledge of professional sports performance and, or Youth Development
proficiency with Microsoft Office programs
Observational analysis and ability to interpret data
The Premier League, EFL, the FA are equal opportunities employers and welcome applications from all sections of the community. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.
If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact people@premierleague.

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