Prestige Service Advisor

2 weeks ago


Tonbridge Kent, United Kingdom ACS Automotive Recruitment Consultancy Full time

Prestige Service Advisor

GBP25-30k basic with GBP5k bonus

Tonbridge

Permanent/Full Time

Working Hours: Monday to Friday (8 6pm) / 1 in 3 Saturdays (8.30am 12.30pm)

Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave

Our client, a Motor Trade main dealer group in the Tonbridge area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact us today

Duties & Responsibilities:

  • Advising on technical queries or issues.
  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
  • Booking vehicles into the department for work to be carried out.
  • Informing customers of the progress of their vehicle.
  • Cross selling customer repairs and parts.
  • Finalising the invoice on completion of required work.

Your Background & Skill:

  • Proven experience working in a dealership, as a Service Advisor (1 year minimum).
  • Pinnacle DMS knowledge is desirable, but not essential.
  • Technical skills and experience are essential.
  • Well-presented and have excellent interpersonal and organisational skills.
  • Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
  • Excellent communication skills.

For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

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