Technical Lead IT Engineer
4 weeks ago
Our market-leading client in East Sussex is seeking a Technical Lead IT Engineer to join their team.
My client’s office is in St Leonards, and there will be travel, usually within 1-hour of Sussex. The successful candidate will provide technical mentoring for a team of 6 IT Engineers.
We are seeking a highly skilled Technical Lead IT Engineer to lead our technical team and ensure the successful delivery of our service offerings. You’ll be providing technical guidance and support to our clients and internal teams. You will meet regularly with other members of the senior leadership team to discuss business strategy, technical challenges, and opportunities for growth.
Technical Lead IT Engineer - Overview of the role:
Provide technical guidance and support to our sales and marketing teams, assisting with proposals, presentations, and customer meetings.
Hire, train, and manage technical staff, providing mentorship, guidance, and professional development opportunities.
Develop and support the policies and procedures of the wider business for operations, ensuring that they are consistent across the group.
As Technical Lead, your responsibilities would include overseeing service delivery of infrastructure, networking and cloud services. You would be responsible for local product and technical talent management. You would need to have a strong technical background, excellent leadership and communication skills, and the ability to collaborate with other departments to deliver high-quality services to customers.
You will be based from our Sussex office and will report to the Managing Director, you will work closely with the local helpdesk manager to ensure a high level of support is maintained to our existing customer base. You will be expected to deliver performance to agreed targets and provide reporting, analysis and recommendations on a regular basis.
Technical Lead IT Engineer - Qualifications and experience
Experience in technical leadership/Mentoring roles, with a track record of delivering high-quality technical solutions:
Willing to travel to sites in the South, predominantly within Sussex
Familiarity with industry standards and best practices, such as ITIL, ISO
Microsoft technologies: 365, Azure, Windows, AD, Server OS
Cyber security: firewalls, web filters, advanced protection and recovery
Microsoft Certified - 365, Azure, Windows, Server
CompTIA - A+, Security+, Network+
Cisco Certified - CCNA
You must hold a full UK driving license and have use of your own vehicle.
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