Parts Advisor

2 weeks ago

London, United Kingdom Joe Johnson Equipment Inc. Full time

Office and Warehouse
TYPE: Full-Time: Monday-Friday 8am-4:30pm
The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.
Valid driver’s license with a clean driver’s abstract
Must have a forklift license or willing to obtain
3-5 years’ experience in a heavy equipment, construction or automotive parts and/or service environment
~3-5 years’ experience in Inventory Management
~ Strong computer skills including Microsoft Office and ERP/Inventory Management systems

Maintain Shipping/Receiving, including connecting with suppliers and customers to ensure efficiency within the parts department
Complete all applicable inventory, work orders, Purchase Order’s, receipts of goods entry and put stock away
Receive parts requests from customers and technicians in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
Research availability of parts, either within the facility or from other resources as necessary
Search part numbers using a computer or standard catalogue
Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders
Work in compliance with the appropriate safety legislation/regulations/safety policies
Use any safety equipment, protective devices or clothing required
Travel Expectations :
~Market-competitive compensation package with annual increase opportunities
Robust Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
Paid Personal Days
Educational Scholarship Program
Tuition Reimbursement
Employee & Family Assistance Program (EAP)
Employer Matching Retirement Savings Plan
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure- maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally.
We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.
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