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Functional Salesforce Consultant
2 months ago
Salesforce Product Manager / Functional Salesforce Consultant. Sales and Service Cloud.
Knutsford, Cheshire - commutable from South Manchester, Macclesfield, Sandbach, Northwich, Warrington . Paid Relocation package to move to Cheshire on offer if needed. On site role.
Highly competitive + Plus excellent comprehensive benefits package.
Applause IT are working with a highly innovative founder led global Cyber technology company to find an exceptional Lead Salesforce Product Manager / Functional Consultant to spearhead the optimisation and automation of our system, driving business value across their growth teams technology and processes.
Key Responsibilities:
- Develop and implement custom Salesforce solutions to enhance business performance.
- Ensure data integrity and manage processes to protect customer and business data.
- Customise user experience with appropriate layouts, features, and access levels.
- Conduct training sessions and provide ongoing user support.
- Identify and implement process improvements to increase efficiency.
- Advocate for and incorporate AI and automation tools within Salesforce.
- Champion self-serve reporting tools for data-driven decision making.
- Collaborate with stakeholders to design and build value-driving solutions.
- Lead efforts to introduce and encourage adoption of new Salesforce features.
Requirements:
- Proven experience in Salesforce administration and configuration of Sales Cloud, Service Cloud, and ideally Marketing Cloud and / or Account Engagement
- Multiple relevant Salesforce Certifications
- Strong track record of driving Salesforce adoption across departments – 5 years +
- Ability to understand complex problems and work closely with end-users to solve them.
- Skilled at explaining technical concepts simply.
- Confident in Growth-related tech landscapes (Sales, Customer Experience, Marketing)
- Passionate about building efficient systems and processes.
- Excited to work hands-on with AI and automation.
- Previous experience as a Salesforce Administrator, Consultant, BA, or in a related SF business role.
Benefits
- Competitive salary above market level.
- Share options.
- Comprehensive benefits package.
- Amazing office environment with free on-site restaurant and gym.
- Opportunity to drive professional and personal development.
- Supportive team environment.
- Diverse and inclusive company culture.
Please send CV now to find out more about this exciting opportunity.
Salesforce Product Manager / Functional Salesforce Consultant. Sales and Service Cloud.