ICT Manager

3 weeks ago

London, United Kingdom OLIVER Full time

Role: IT Manager
You role is to ensure the streamlined operation of the IT Department in alignment with the region's business objectives and aligned with overall business goals. This individual will plan, coordinate, and design IT-related activities and provide administrative direction and support for the daily operational activities of the IT department for the UK. The IT Manager will work closely with decision-makers in IT and other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the region.
You are an advocate for promoting positive sustainable behaviours and able to put a sustainability lens on the strategic and creative process.

~ You will be open and willing to attend Change the Brief training and soak up recommended research and reading about sustainability issues.

Strategy & Planning
~ Own the regional operational planning, including fostering innovation, planning projects, and organising and negotiating the allocation of resources.

Acquisition & Deployment
Benchmark, analyse, report on, and make recommendations for improving and growing the IT infrastructure and IT systems.
Contribute to the financial aspects of the IT Department, including purchasing, budgeting, and budget review.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
Contribute to developing and implementing all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals, while working with the Central Infrastructure Team and other regional IT leads.
Collaborate with the Global 24x7 IT Services Desk to provide end-user services.
Work with stakeholders to define business and systems requirements for new technology implementations.
Approve and oversee projects and project portfolios relevant to the UK Business.
Ensure 95%+ UK and Regional asset management compliance for IT hardware, software, and equipment.
Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Establish and maintain regular written and in-person communications with the UK SLT, department heads, and end users regarding pertinent IT activities
WHAT SKILLS WILL HELP YOU BE SUCCESSFUL
10+ years of related work experience in a similar fast-paced environment.
~ Strong technical knowledge of networks, Servers, PC and MAC operating systems, including scripting on Macs
Strong technical knowledge of current network hardware, protocols, and standards and exposure to AI and information security
Extensive application support experience with managing our supporting 24x7 service desk in an outsourcing arrangement
Proven experience in IT infrastructure planning and development
Excellent understanding of the organisation’s goals and objectives and contributing to IT Strategy
In-depth knowledge of applicable data privacy practices and laws
Strong understanding of project management principles
Ability to conduct and direct research into IT issues and products as required
Ability to present ideas in business-friendly and user-friendly language
3-4 days a week in the office and support follow-the-sun service delivery approach
~ Travel to other UK and Regional locations in support of client site deployments
~ Lifting and transporting moderately heavy objects, such as computers and peripherals, in support of setting up, upgrading, and decommissioning sites
~ Dexterity of hands and fingers to operate a computer keyboard, mouse, and power tools and handle other computer components

OLIVER believes that agencies work better inside a brand's organisation; Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.
Be actively pro-inclusive and anti-racist across our community, clients and creations

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