Implementation Consultant

1 month ago

Glasgow, United Kingdom Gamma Recruitment team Full time

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
A different breed of communications provider. We're hiring for the UCaaS Implementation Specialist role to enhance our team's ability to efficiently deploy Microsoft Teams and Cisco Webex solutions, meeting the increasing demand for seamless Unified Communications integration among our clients.
Deploying projects centered around the Microsoft Unified Communications portfolio, focusing on Microsoft Teams and Cisco Webex.
Implementing Direct Routing for Microsoft Teams & Cisco Webex using AudioCodes & Ribbon SBCs.
Installing and configuring Microsoft UC environments, including Enterprise Voice features, Microsoft Teams rooms/devices, and Microsoft SIP Gateway devices.
Reviewing and improving internal processes and standards to enhance project outcomes, including documentation.
Knowledge of Microsoft UC Solutions, particularly in Enterprise Voice.
Proficiency in Microsoft Teams and Cisco Webex.
Troubleshooting ability with hands-on IT support experience, both back-end and client-facing.
Familiarity with Teams underlying technologies such as Microsoft Azure, Active Directories, Identity Management, DNS, Certificates, Networking, and AudioCodes and Ribbon SBCs.
Experience working in a fast-paced environment across multiple projects simultaneously.
Ideally, certification in Teams exams and Audiocodes, although not essential as training can be provided.
Strong organizational skills with excellent spoken and written English.
25 days holiday + bank holidays
Your birthday off
Private medical insurance
Electric Vehicle (EV) scheme
Pension plan
Enhanced maternity and paternity leave
Though this position is predominantly home-based, it is classed as hybrid and you will be required to come into the office once per month
There may be times where the business needs require you to work overtime, but this will be compensated
We would prefer applicants from Glasgow or Manchester, but we are happy to receive applications from individuals based near to any of our other office locations.
We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.
Agencies cannot work on this role unless released by Gamma's recruitment team. #

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