Technical Services Advisor

3 weeks ago


High Wycombe Buckinghamshire, United Kingdom Pertemps Aylesbury Full time

Technical Service Advisor - High Wycombe
Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe.
Supporting existing customer base ranging from single end users to corporate clients in the region. Assisting with both hardware and software support and configurations issues. Working with both the hardware and software support teams.
Supporting customers via phone, email, and live chat
Reporting integration issues back to software support team
Suggesting driver an improvement to software team.
Testing new drivers and releases
Preparing and logging evaluation units for dispatch
Previous Customer Service/Technical experience is an advantage
25 days Holiday + 8 bank holidays
Pension
Death in service
Private health care
Christmas close down
If you would be interested in this role, then please apply, or call Corinne at Pertemps #J-18808-Ljbffr



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