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Digital Business Analyst

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Dundee, United Kingdom BT Group Full time

Aimee is our EE Digital Assistant. As a Digital Business Analyst Specialist within the Aimee tribe, you will have the exciting opportunity to be involved in the rapidly growing field of Conversational and Generative AI. Your responsibilities will include delivering quality digital features and solutions for our customers. The immediate assignment
Be part of the transformation of our digital experiences. Work with the Product Manager, Scrum team (developers, QAs, conversational designers, Scrum Master) to define and validate detailed requirements and process / experience mapping in order to facilitate effective development solutions
Work with both business and Digital stakeholders across various areas to feed into the solution design
Own the identification, planning, co-ordination and conducting of business analysis activities within a multi-disciplined team in all development cycle stages used within Digital to ensure customer experience, technical, financial and quality targets are met
Own the requirements gathering to ensure they meet customer needs whilst fitting within the Digital landscape
Experience of designing customer focused digital services such as web, mobile, eCommerce and eBusiness
Experience of Agile (or agile / waterfall hybrid) development practices and techniques
Good planning and time-management skills
Competitive salary
~25 days annual leave (plus bank holidays)
~10% on target bonus
~ Life Assurance
~ Enhanced maternity leave
~ Pension scheme
~ Direct share scheme
~ Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
~Exclusive colleague discounts on our latest and greatest BT broadband packages
~ 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
Diversity & Inclusion
Our commitment to hiring people from diverse backgrounds enhances our team's values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.
It's easy to apply online;