Senior ICT Infrastructure Specialist

1 month ago


Gloucestershire, United Kingdom Ecotricity Full time

Including the implementation of improvement requests and troubleshooting performance issues, in line with department expectations.

Training is available to develop these skills.

AWS and Azure (including infrastructure as code)
Microsoft 365: Intune , Azure AD , Security and Compliance, Office 365 – SharePoint, Teams, Exchange
Server and Storage Hardware
Windows Operating Systems (Server 2008 to Server 2022 and Windows 7 to Windows 11)
Meraki Networking - Firewall, WiFi, Switching. Cisco Networking.
Antivirus, Firewall, Disk-Encryption, Email Security, Intrusion Prevention/Detection, Web Content Filtering.


The right candidate for this role will be customer focused and find value in helping people and fixing problems. You will be comfortable dealing with people ‘face to face’ and be happy to be a public face of the IT Services department.
Experience working on an ITIL framework helpdesk would be advantageous
Experience of working within a team utilising Agile working methodologies

Healthcare plan, life assurance and generous pension contribution
Hybrid working
Various company discounts (including gym, shops, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. In 2021, we started work on building two new solar parks, and now, in 2024, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.



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