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Customer Service Team Leader

4 months ago

Southall Greater London, United Kingdom Sheridan Ward Recruitment Services Limited Full time

We are on the lookout for a Customer Service Team Leader to join one of our lovely clients who are based in Southall

We are looking for someone who has experience supervising a customer service team, along with excellent communication and organisation skills and who enjoys working in a busy working environment

Do you have experience supervising a customer service team? Do you have excellent communication skills? Do you have customer service experience?

If this sounds like you…

APPLY TODAY

  • Carry out one to ones and appraisal reviews
  • Creating development plans for employees
  • Produce performance reports
  • Manage rotas and annual leave requests
  • Conduct investigations and disciplinaries when needed
  • Handle customer escalations and complaints
  • Parking
  • Bonus
  • Pension
Apply for this job

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