Nights Manager

2 weeks ago


Camberley Surrey, United Kingdom Office Angels Full time

Office Angels are currently recruiting for a Franchise Manager for our client based in Frimley.
Location: Frimley (As of June, the role will be located in their offices in Fleet, Hampshire)
The position will oversee the implementation and development of the Charity's wider franchise initiative, playing a pivotal role in overseeing the existing Tutor Support Team. Strategic oversight and effective management practices will be instrumental in maintaining the integrity of our brand and ensuring the continued growth and impact of our franchise network.

Provide ongoing support and guidance to franchisees to ensure adherence to brand standards, operational excellence, and alignment with our social mission. Offer training, resources, and assistance as needed.
Performance Monitoring: Monitor franchise performance against key metrics such as revenue targets, social impact goals, and customer satisfaction. Analyse data to identify areas for improvement and implement corrective measures, as necessary.
Relationship Management: Marketing and Promotion: Collaborate with the marketing team to develop and implement marketing strategies to promote franchise locations and drive customer engagement. Coordinate local and national marketing efforts to enhance brand visibility and attract new customers.
Compliance and Governance : Ensure franchise compliance with legal, regulatory, and contractual obligations. Develop and enforce franchise policies, procedures, and standards of conduct.
Financial Management: Work closely with the finance team to manage franchise financial performance, including budgeting, forecasting, and financial reporting. Continuous Improvement: Stay informed about industry trends, best practices, and emerging opportunities in social enterprise and franchising. Previous experience in franchise management, business development, or related field would be highly beneficial
Proven ability to lead and motivate teams, manage multiple projects, and meet deadlines
Track record of strategic planning and business development
A track record of establishing and successfully running projects
Good understanding of regulatory/governance issues
Good understanding of business functions such as Training, HR, Finance and Marketing
A solid grasp of data analysis and performance metrics
lay@office-angels.com or alternatively please apply online.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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