Sales Account Manager

1 month ago

Salford Greater Manchester, United Kingdom VUE group Full time

VUE has always been about being easy to work with, accessible and practical, with solutions that are intuitive, simple to use and easily adopted.

From our beginnings in 1999 , we have built expertise based on real-world experience. With us you have robust solutions from an  established ,  dependable   partner , delivering in-house installation, software and customer support that keep your needs front and centre. VUE is an industry leader in both  Video Telematics and  Insurtech . Our solutions are used every day by some of the UK’s biggest fleets and insurers, helping them to improve vehicle safety, reduce road risk, and ultimately save lives.

With this at the forefront of everything we do, we are a business that is continually growing and looking to develop. VUE remains a  family company  founded and based in the UK. We have a dynamic outlook, and our work is underpinned by values of  care ,  integrity , a  one-team mentality and striving for  excellence . Our team is made up of like-minded, driven individuals, who support each other, are proactive, and work together to continually progress whilst striving to provide our customers with exceptional service.

VUE is a part of the Radius Group.

The role of  Account Manager  is important to us. You will be responsible for retaining our customers, with dedicated accounts assigned to you, as well as upselling the broad product and services offered at VUE. You will be instrumental in increasing the sales and profits. You will research industry trends and use your insight to identify business opportunities in new and existing markets. You will monitor customer feedback closely to ensure the business delivers the best products and services and will also attend business events and exhibitions to learn more about their industry and network with other professionals and potential clients.

The position is based in our Salford office, with face-to-face meetings expected either in Salford or at our customer premises, so you need to be flexible and able to travel. Working hours of 37.5 Monday to Friday.

Your responsibilities day to day will be…

  • Researching businesses, individuals, and industry trends to identify upsell opportunities, markets, and ways to serve existing clients better
  • Contacting customers using phone and email to gauge meetings
  • Preparing client presentations and materials, including PowerPoint and sales displays
  • Meeting new and existing clients.
  • Negotiating business terms with existing clients using phone, email and successfully convert to meet Sales Targets.
  • Working with Head of Account Management to set sales goals and ensuring these are met.
  • Working with senior management team members to manage risks.
  • Training the wider sales team members and customers on our products, hardware, and software
  • Attending networking opportunities including conferences, exhibitions, and industry events

What do we expect of you?

· Excellent customer service

· Attention to detail, especially for processing orders

· Good communication skills on the phone, in person and via e-mails

· Ability to explain complex systems in a clear and simple language

· Ability to organise and self-prioritise tasks, to follow leads through the sales process

· Ability to multi-task and cope well in a fast-paced environment

· Initiative and a positive attitude with commitment to problem solving and resolving ambiguity

· Team player and ability to build close relationships with other teams

What can you expect of us?

· A friendly culture that mirrors our proposition to our customers.

· A fast-growing organisation that defines itself as being agile and innovative

· A drive for continuous improvement, which you will be empowered to get behind from day one.

· A hard working, fun, efficient, respectful, positive, supportive, innovative, and ambitious environment

· A commitment to building an environment that welcomes individuals who embrace progressive values and a 'One Team' ethos.

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Health & wellbeing programme
  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

  • sales: 1 year (required)
  • Work Location: In person

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