Manager, Hotel Performance Support

2 weeks ago


Islington Norfolk, United Kingdom Queensway Full time

We currently seek a Hotel Manager to join our fantastic team at Point A Hotel in London.
The roles primary focus is on empowering and developing our people and ensuring every single one of our guests has an unforgettable experience at our hotel.
We can assure you that your individuality will be appreciated and your voice will not only be heard, but will inform how we progress in becoming a brand of choice for our guests and the best place to work for our employees.
The ability to manage a hotel, with responsibility for all aspects of the day-to-day operation. To demonstrate passion for quality customer service. To ensure all standards are adhered to within the hotel, with an eye for detail and a strong desire to always maintain these.
We are looking for the following qualities and experience in our people:
Passion for service and delivering unforgettable experiences to our customers
Ability to partner with our people and support other team members
Strong financial acumen and an understanding of the importance of cost control
Kindness, honesty and care for the surrounding community
Understanding of all Health, Safety & Fire procedures
To develop a team through development plans, performance reviews and structured training
Minimum 3 years prior experience in a hotel management role
Attractive salary and bonus structure linked to your and your teams performance
Queensway Reward & Recognition Scheme
Annual Awards Ceremony in London
Professional development and career progression
Career opportunities across the group including coffee houses and support office
Great team building initiatives and social events
25 days of annual leave plus 8 Bank Holiday


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