Night Front Office Supervisor
5 days ago
We are currently recruiting Front Office Manager for a 5
Hotel in Cork Supported by our HOD's, the successful candidate will be responsible for overseeing the entire Front office operation.
A minimum of 3 years experience in Front office Management Experience in 4/5
* Personal Qualities; Be self-motivated, being able to work alone with good personal organization.
Exceptional attention to detail, organisational, negotiation and communication skills are a must including fluent spoken and written English.
Duties include but are not exclusive to: To oversee the effective operations of Reception, Concierge and Overnight team, to be actively involved in daily operations in a hands on capacity.
To deal effectively with any guest enquiries/complaints and ensure that relevant information is communicated, and that Senior Management is made aware of any issues.
Staff communication and training to agreed SOP level and higher Further development of standards and service within the department.
To monitor and control cash, floats, change, billing system and house accounts.
This is a full-time position available on a rostered basis, which includes weekends and evening shifts.
Please note, all applicants should have the right to live and work without restriction in Ireland as we are unable to accept applications with visa requirements.
Rooms Division Training Guest relations Front Office Management Reservations Reception Manager Benefits: Clothing Allowance Meal Allowance / Canteen Paid Holidays Parking
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