Head of IT

1 month ago


London, United Kingdom Digital Waffle Full time

We're looking for a Head of IT Customer Support to manage the delivery of excellent customer service processes throughout the organisation as well as driving the vision for consistency in customer support standards.
To develop and maintain a comprehensive internal database of customer information to drive efficiency & consistency
Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience
Respond to customer feedback on a daily basis, generating reports so that the company can improve the overall quality of service
Interviews are taking place immediately so please apply right away if you would like to be considered


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