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3rd Line Support Engineer

4 months ago

Watford Hertfordshire, United Kingdom ALTERED RESOURCING LTD Full time €55,000
3rd Line Support Engineer Hertfordshire £55,000 + Bonus & Benefits including Flexible working, Pension, Healthcare, Well-being and Volunteering Days. My client, an established organisation based in Hertfordshire, are looking for a

3rd Line Engineer

to join their team. This is one of the fastest growing tech companies in the UK, who have performed very well over the last few years and who support some of the most recognisable names in the UK with their IT Services. This is a client that really values their employee satisfaction and hold weekly catch-ups to see how each team member is doing outside of work and to see how the company can help. They also encourage volunteer work and charity work when possible. This client also will encourage to you to study and gain any relevant technical qualifications, they will assist with any preparation to help you achieve these qualifications and also help with any costs that may be required. As a

3rd Line Engineer,

this would be a great opportunity for someone looking for further development and training, as this company will provide the chance for internal progression to an even more Senior role, while also offering the chance

to lead and guide some junior members. The company can also offer flexible working, they have created a good team environment and try to come into the office once and twice a week, so this would be the general expectation of a candidate for the role. The company are looking for a

3rd Line Engineer

who already has experience working in a Senior IT Support type position or similar IT customer support focused role. Ideally with any MSP experience but this is not essential. This role would suit a

3rd Line Engineer

who is really passionate about providing customer and IT support at a high level, making sure clients are happy with the service. It is important for this

3rd Line Engineer

role that you have good experience covering a variety of tools like Office365, Windows, SharePoint, OneDrive, Azure AD, Exchange, VMware etc. In this

3rd Line Engineer

role, it is essential to have excellent communication skills and if needed be able to provide support in person, over the phone (to both technical and not technical people). *Unfortunately, this company is unable to provide sponsorship Keywords: 3rd Line, Third Line, Support ServiceDesk, Service Desk, HelpDesk, Help Desk, 1st line, 2nd line, Support, Office365, Windows, SharePoint, OneDrive, Azure AD, Exchange, VMware, troubleshooting, Microsoft Endpoint Manager, SCCM, Azure, DNS, DHCP, VOIP