Charity Retail Assistant Manager

3 weeks ago

Workington Cumbria, United Kingdom TUI Full time

Joining the TUI Retail Team as an Assistant Manager at our Workington shop , you'll coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
You will support your line manager with developing your team to be pro-active, investigate and resolve every question or complaint, however if things don't go quite right, you'll be confident to step in and take ownership
Your personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards
By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions from both customers and colleagues
Drive your team to exceed company sales and service objectives, in Retail we call it 'Smashing your Targets'
Develop a fair and inclusive management style that understands our people are our most valuable asset
Confident to balance accounts, comply with company policies and procedures and jointly responsible for managing every aspect of the store
Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance
Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
Competitive salary with a commission scheme that rewards you for exceeding targets & discretionary bonus
Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
Disability Confident Committed Company
Investment in your development, starting with an interactive web based workbook alongside your store induction
Pension scheme and life assurance
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
If you require any further information regarding this opportunity, please email recruitment@tui.co.uk
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