Customer Experience Account Advocate

3 weeks ago


United Kingdom Work180 Full time

Atlassian is changing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software and collaboration. We have over 200,000 customers worldwide, and Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.
Our Enterprise Advocate team builds and implements a consultative sales strategy. They sell select products and services to our largest customers. At the same time, we want the Enterprise Advocate to be an advocate for our customers, providing feedback to our product and engineering teams and helping us improve customer experience. They lead a territory sales strategy, working arm-in-arm with our own Account Managers, Solution Engineering, Channel Partners, Product and Marketing organization.
Drive adoption of Atlassian's new Work Management platform by implementing a sales plan for your assigned territory
Plan and communicate on funnel/account/territory status, resource requirements, challenges, and successes
Champion teamwork with other parts of the Atlassian's GTM organization on ensuring customers are educated on the benefits of our Work Management solutions
Engage with existing customers and uncover opportunities with BDRs, SEs, Channel Sales, Partners, and Account Managers
Be the change you seek" and demonstrate unselfish leadership while helping Atlassian to improve our ability to better serve our marketplace
5+ years of B2B SaaS closing sales experience within large enterprise accounts
Experience using CRM to manage opportunities and correlate sales metrics
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. This role may also be eligible for benefits, bonuses, commissions, and equity.


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