Head of Training Services

3 weeks ago


Frome Somerset, United Kingdom Brook Street UK Full time

HOUSING SERVICE MANAGER ***
*** Brook Street Social Care is offering a new exciting and rewarding role within the Supported Housing accommodation in Mendip (covering 2 locations).
You will be providing high level support to those who would otherwise be homeless. The role will involve managing a caseload of clients across 2 properties, engaging with vulnerable adults with complex needs.
As a Service Manager you will lead a Team of 4 direct reports and be responsible for 8 units of accommodation.
Support clients to stay safe, to help them claim benefits and budgeting.
Provide planning, leadership, and direction, meeting statutory and organisational quality standards.
Enable clients to co-produce and engage with our high-quality person-centred services, where a strength based, and trauma-informed approach is taken.
Proactively engage with statutory agencies to update them on issues affecting clients or their accommodation placement.
Participate in an out of hours on call rota one week in four (£100 extra).
Any other tasks and activities that reasonably related to managing the properties and supporting the clients.
Ensuring performance KPI objectives, quality standards and contractual obligations are met through.
Able to work alone unsupervised.
Experience in the supported housing sector.
Willingness to work flexibly with shifts between 8 am and 20 pm, as needed, to support new arrivals into properties.
Full in-depth training from experience facilitators
~ 27 Days annual leave (extra day off for your birthday)
~ Generous Pension Scheme
~ Only 1 weekend required every 4 weeks

DRIVING LICENCE
Experience in the supported housing sector, homelessness ideally having worked with rough sleepers and/or complex needs



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