Senior Claims Adjuster
2 weeks ago
We are known for our dedication to excellence and quality of service provision across both primary and reinsurance.
As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Singapore, Labuan and Dubai.
Our group of companies provide solutions covering Casualty, Marine & Cargo, Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. We are looking to employ a Senior Claims Adjuster to be based in London and to work with us on a Full-Time basis.
Manage and adjust all inward claims within claims handling/settlement authority and in accordance with claims handling procedures.
Mentor and develop other employees within these business lines, ensuring opportunities to continually progress and reach their full potential.
Liaise with Claims Agreement Parties, Xchanging, loss adjusters, lawyers, brokers, underwriting teams and other third party experts.
Report claims in accordance with claims reporting requirements
Ensure the accuracy of figures held on S2000 for those claims falling within the role’s settlement authority
Assist in a quarterly review of open reserves to the Syndicate of claims falling within the classes of business authorised to manage, to determine whether a reserve is adequate, with a view to enabling production of accurate figures.
Attend claims meetings and discussions.
Assist in the handling of complaints and the liaison with Compliance, Lloyd’s and FCA where appropriate.
Understand and comply with the Lloyd’s Minimum Standards and Claims Schemes where appropriate.
Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
The objective of this role is to manage the claims and service supply-chain function for MRSL, MRSG and MRSI UK.
Working closely with the existing claims teams and other primary risk carriers of the Munich Re Group.
You will have oversight and control of a diverse claims portfolio arising from the Special Risks portfolio, including Contingency, Personal Accident, Product Recall, Aquaculture and Bloodstock. Along with any other classes of business as deemed appropriate, within claims handling authority.
To take a proactive approach to the management of claims and to provide a quality claims service, which pays valid claims promptly and sets reserves at expected ultimate cost, effectively, efficiently, consistently, accurately and in a timely manner, whilst taking account of applicable regulatory requirements. You will take the lead on continuous improvements in the reserving and settlement process of losses, in close collaboration with our capacity providers, actuarial teams and third-party service companies (e.g. loss adjusters, legal advisors, surveyors, etc.).
Providing expertise to the International Distribution Companies where required and ensuring that any regulatory requirements are complied with.
Proven claims handling experience within the applicable business classes
Underlying principles of insurance practice
Generic legal principles
Identify, where relevant, any potential risks facing the business and the controls that are in place to mitigate them. Report all significant changes in these risks, or the effectiveness of controls, to your line manager in a timely manner.
Good knowledge and understanding of claims within authority level.
At MRSG, you’ll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more
Diversity & Inclusion
Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.
Working together, we are an employer of choice by building the workforce for today and the future.
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