National Commissioning and Support Engineer
3 weeks ago
Job Title: National Commissioning and Support Engineer
Function: Service
Reporting to: Field Service Support and Commissioning Manager
Scope: Clarke Energy Ltd
Location: Home based – fully mobile across UK and overseas locations as required.
Job Purpose: To support Area Service Managers and provide main commissioning function.
Majority of time spent: Supporting Area Service Managers.
Responsibilities:
- Provide Engine, Generator and Balance of Plant commissioning.
- Provide a high level of technical ‘rapid response’ support to Area Managers undertaking mechanical and electrical trouble-shooting in order to minimise engine unavailability.
- Provide mobile and flexible field service support where and when required.
- Ensure that problem jobs are seen through to completion and to required standards of quality.
- Document service visits and complete commissioning documentation, in accordance with agreed standards of reporting.
- Train engineers and customers as and when required.
- Liaise with internal departments to gather and share relevant information to assist in the process of problem-solving and effective decision making.
- Communicate with internal and external customers, Area Manager, Field Service Manager and Field Service Support and Commissioning Manager ensuring that all parties are kept fully informed in a timely and appropriate manner.
- Observe and follow Health, Safety, and Environmental standards and regulations at all times.
Technical/Professional Knowledge and Skills:
- High level of engineering knowledge and understanding with aptitude for both electrical and mechanical.
- Commissioning level of expertise for Jenbacher and balance of plant.
- Good IT skills.
- Basic understanding of training methods.
Personal Attributes/Skills:
This requires the job holder to demonstrate that they are:
- Consistently trustworthy and professional.
- Reliable and dependable.
- Responsive to customer’s needs
- Supportive and able to work well with colleagues.
- Effective in managing their time and workload.
- Prepared to work under own initiative and do what is required to get job done.
- Committed to quality and improvement.
- Willing to take responsibility for work and actions.
- Keen to seek out and act on ideas for self- improvement.
In addition, it is particularly important to the success of this role that the job holder can demonstrate the following:
- Willingness to be extremely adaptable and flexible – takes a positive approach to work undertaken, when and where.
- Effective communication skills
- Independent thinking skills with strong ability to use own initiative.
- Strong relationship building skills.
- Effectiveness under pressure.
Essential:
- High level of engineering skill with extensive service engineering experience.
- Excellent Product knowledge
- Willing to travel extensively and work away from home when required.
- Good IT skills.
Desirable
- Gas engine service work at commissioning level
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