Branch Manager/senior Manager

4 weeks ago


Crewe Cheshire, United Kingdom Spicerhaart Full time €35,000

Accountable to: Estate Agency Director
A defined multi-function Area of the Spicerhaart Network
Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes.
embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities.
Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency.
Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees.
Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos).
Leads and motivates the Area business at all times.
Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals.
Effectively implements Company and Business Policy within the Area.
Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems.
Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability.
Accountable for the legal and commercial compliance throughout the Area business.
Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations.
Ensures engagement in local marketing initiatives.
Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area.
Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures.
Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this.
Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan
ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports
Understands and predicts market trends across Area business streams in order to react/forecast appropriately
canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market
Moves the business forward; builds & sustains Long Term Performance & Capacity
Understands the business and is able to operate in a multi-faceted 'One Team' Area operation
Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition
Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses
Identifies and implements initiatives to improve the Area for the short, medium and longer term
Works with the key decision makers and influencers within the 'Division' and the wider business to build 'coalitions' for mutual benefit
Acts as a long term mentor and coach within the 'Division'
Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant
Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business
A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents
Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.



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