IT Support Analyst

2 months ago


York North Yorkshire, United Kingdom Senitor Associates Full time €23,000 - €25,000

York– Technical support analyst - £23-25K
An established client of ours in the Technology sector are looking for a IT Technician to join their internal IT department, on a permanent basis. This position would be ideal for someone with 2+ years of first-line Service Desk experience, looking to join a growing team with countless progression opportunities. Having come from a similar Service Desk role, this vacancy is suited for someone willing to ‘hit the ground running’, having knowledge and experience of using an ITSM tool alongside ITIL understanding.

Respond to technical support inquiries via email, phone, or chat.
Provide training and support to customers on software and hardware usage.
Understand, adhere to, and promote IT security best practices.
Adhere to asset and access management policies and procedures.
Perform your tasks in support of data and information security.

This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration


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