Nutritionist / Head of Nutrition

3 weeks ago

London, United Kingdom DR.VEGAN Full time

New role | Full-time or Part-time | Hybrid home & office | London & South East.

Competitive salary; Share options; Private Health Insurance, Flexible working + more.

The role

The Nutritionist / Head of Nutrition is a new, key role, leading and overseeing the nutritional expertise within the business, leading our team of Nutritional Therapists and our practitioner education programme, and is part of the "heads of" team delivering our business strategy.

The role leads the research and free nutrition advice that has served over 120,000 customers, supporting women and men through all stages of life, in particular in women’s health and menopause, gut health and digestion, managing stress and sleep, and much more.

 

Our team are passionate about supporting customers, whatever their diet (90% of our customers are not vegan), consumers, practitioners, and retailers, providing nutrition and lifestyle education and advice, and impartial dietary and supplement recommendations.

 

The Nutritionist / Head of Nutrition represents the nutritional expertise the brand stands for and how we inspire and support consumers and customers through our products, leads the team in the latest research and product development, and in delivering inspiring education and support for practitioners. As a new role, it is an opportunity for the right candidate to shape it to their vision.

The nutritionist

Industry expert: A respected industry expert with extensive knowledge in nutrition (may include medicine and pharmacy), always keeping up to date on research into nutrition and ingredients in the UK and beyond, aware of industry and competitor developments, with a passion to support consumers and others within the business.

Customer focused: You love hearing from and talking to customers and practitioners, you are passionate about learning about the latest research and trends, and sharing insights into how ingredients can help consumers reach their goals.

 

Excellent communicator: You are equally comfortable talking to camera for social media and hosting customer Q&As as you are presenting to colleagues, practitioners, peers and retailers, one-to-one, in groups and at nutrition and pharmacy trade shows, adapting your communication and content for different audiences.

 

Purpose driven: Passionate about giving consumers a better choice, providing the highest quality advice and supplements suitable for their needs, an innovator with a finger on the pulse of consumer and industry trends, and can translate this into NPD, better information and resources, and delivery of best-in-class service.

 

Thought leader who makes things happen: You are someone who thrives on working with people, building a network of collaborative relationships both internally and externally, and working in a team to deliver highly effective information, tools and services. You love to learn and are happy to lead or support to deliver best-in-class.

Key responsibilities

 

  • Lead the development of our Practitioner Programme, working with the Brand Marketing Manager to create inspiring educational content and materials, hosting webinars and events, ensuring practitioners are up to date on our formulas, proprietary research, and latest research and insight on ingredients.
  • Supporting our brilliant nutritionists in our customer services team in their interactions with customers to deliver best-in-class service and advice, providing necessary information on formulas, ingredient forms and benefits, potential contraindications, lifestyle and dietary advice.
  • Being a key face of the brand for consumers through social media (IG Lives) and webinars.
  • Being a spokesperson in the media and responding to media requests for information and insight on our formulas and health topics.
  • Attending key events as the nutritional expert, particularly when engaging with peers and retailer buyers e.g., Integrative & Personalised Medicine Congress; The Pharmacy Show.
  • Support development of new, proprietary consumer research surveys in key health topics to educate consumers on key health issues.
  • Working with the team to create product information and educational content for use in campaigns, media, customer services, on websites, product catalogues and practitioner training materials.
  • Be a key member of the Management Team and delivering our business strategy, maintaining awareness of competitors and ensuring optimal competitor positioning.
  • Support our NPD pipeline, idea generation, product reformulations, and ensuring successful product launches.
  • Ensure our consumer messaging, marketing materials and health claims are up to date, optimal, and aligned across channels.

Requirements

  • Experience in a similar role.
  • Experience in working in clinic with clients.
  • Ambitious to take responsibility and further your learning and career.
  • Passionate about giving consumers and practitioners better care, choice, and support.
  • Driven to succeed, a can-do attitude, and attention to detail.
  • Multi-tasking and able to work in a small, dynamic, and flexible company.
  • Excellent communicator with consumers and practitioners.
  • Can work collaboratively in a cross-functional team environment.
  • A leader and champion for excellence, innovation, and delivering meaningful outcomes.

Benefits

  • Competitive salary and 6 monthly pay reviews.
  • Share options and annual discretionary bonus.
  • Apple Mac and home office equipment.
  • Flexible hybrid working between home and London office.
  • Extra half day holiday every month in addition to 25 days holiday.
  • Private health insurance or wellbeing allowance.
  • Pension.
  • Discount on all DR.VEGAN supplements
  • A passionate and supportive culture, committed to bringing about real change in inspiring and educating consumers in nutrition and supplements.

About DR.VEGAN®

DR.VEGAN® is different from other supplement companies, and we are changing the way people think about improving their health.

 

Our mission is to ensure everyone has access to free expert nutrition advice and the best natural supplements, with zero nasty additives, with the most effective ingredients to achieve their health goals. We provide free, impartial advice on how to achieve your health goals through nutrition, diet, lifestyle and supplements. We create premium, uniquely comprehensive supplements with naturally sourced, and plant-based ingredients. Our formulas are highly efficacious – research shows they work and are more effective than standard supplements.

 

All our supplements are delivered in 100% plastic-free and home compostable pouches.

 

Our award-winning range of supplements includes market leading brands in women’s health, gut health, stress, sleep, hair and more, including MenoFriend®, PeriMenoFriend®, pH Hero®, Gut Works®, Stay Calm®, Hair Saviour®, and more than 20 other formulas.

 

Our range is stocked by retailers across the UK, including Whole Foods, Revital, and a leading UK grocer (launching Sept 24) and by a growing number of pharmacies. Our range is also stocked in retailers in Holland, Portugal, Spain, Iceland, South Africa, Singapore and the Caribbean through exclusive territory distributors.

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