Customer & Dealer Support

2 weeks ago

Manchester, United Kingdom Rank Group Full time

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. As a Customer and Dealer Support you are expected to ensure the Gaming Tables are run effectively and the customer experience is enjoyable and welcoming.
You are expected to support the Dealer in the day to day running of a Casino game.
Collaborate and work as part of the wider casino team
Connects with first time customers, explaining how the games are run
Fully conversant in gaming operations with experience of working as a senior dealer
Must be able to work shifts at any time of the day, including weekends and bank holidays.
Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Join a team that embraces high performance. We set the bar high and help you reach your full potential.
We foster your individual and team growth to help you succeed and excel.

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