Senior Regulatory Affairs Manager Hybrid

1 month ago

England, United Kingdom MERJE Ltd Full time

Hybrid 1-2 days WFH)
Our client a market leading Financial Services firm seeking an ambitious and experienced Appointed Representative - ComplianceOversight Manager to join their team. As the Compliance Oversight Manager, you will be responsible for ensuring that the Appointed Representatives of the Group companies are compliant with regulatory requirements and consistently providing good customer outcomes.
Undertake monthly reviews of complaints, online reviews, customer feedback and broader customer outcome MI to gain assurance (or otherwise) that all ARs are meeting the expectations under the Consumer Duty
Oversee training completion MI to ensure that AR colleagues/people are effectively trained to introduce products and identify regulated complaints
Produce AR oversight packs for governance to ensure that any emerging risks in respect of the AR network’s compliance (including from regulatory, conduct or resource perspectives)
Previous experience in risk/compliance roles within a mature financial services institution
Extensive experience in senior stakeholder management and relationship building
If you are a Compliance Manager with experience in AR oversight and management, this role is perfect for you.

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