Client Account Coordinator
3 weeks ago
Role: Client Account Coordinator Reports to: Client Account Manager Location: Central London Prime Residential Shift pattern – Monday to Friday 8am to 5pm – 40 hours per week Be that person who inspires excellence. Your Purpose: To deliver exceptional property services to all our customers and clients which align with key performance indicators and targets, ensuring high standards are consistently met together with observing all legal, statutory, and regulatory requirements. Act like an owner and put customers first. What you’re responsible for: Role Related tasks: Assist the Client Account/ Service Delivery Manager in the delivery of sales, margin, profit, and customer service targets. Be the first point of contact for all customers and clients through various communication methods including telephone, email, and online databases/portals. Be the first point of contact for all engineers in terms of diary management and job resolution. Assist the Client Account Manager in supporting engineers with technical trades-based advice to ensure that we consistently deliver exceptional property services to all our customers and clients. Ensure that all jobs are raised and allocated on the database within agreed timescales. Ensure that all open jobs are managed to agreed timescales.Compliance: Ensure that all engineers are providing timely and accurate electronic worksheets/timesheets, paper-based documents, and detailed reports. Ability to read reports and escalate failures in the correct manner. Commercial understanding, supporting manager to achieve sales, margins, profit, and customer service targets.Internal and External Customer Relations: Build relationships with customers and clients to meet agreed Net Promotor Scores (NPS) KPI and SLAs Build relationships with engineers to ensure that we continue to deliver exceptional property services. Maintain a flow of detailed information to all key stakeholders. Assists in the resolution of any client-related issues or disputes. Special Requirements Ideally with 2 years’ experience in a similar residential led or FM business. Experience working within the private residential sector or FM sector. An understanding of multiple trades including electrical, mechanical and fabric trades. Excellent Microsoft office Skills Experience of working in an online based job, diary management system/database and geographical understanding of London Unphased by working in a fast-paced environment. Preferable Experience dealing with high-end properties and smart homes. Understanding of mechanical equipment- fan coil units (FCUs), heat interface units (HIUs), mechanical ventilation units, smart controls, building management systems (BMS) Be the perfect fit Your core qualities and attributes To be a good team player who takes pride in their work and is willing to collaborate across the business while doing their best to always get a positive outcome from any work they carry out. Must be able to communicate well both verbally and digitally as detailed reports are required for all jobs. To be polite and considerate as most of the day will be spent interacting with customers and members of the public. Must be calm under pressure and always willing to help. Be consistent in terms of attitude, attendance, timekeeping and workmanship
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Head of Client Services
1 week ago
City of London, United Kingdom Client Full timeHead of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...
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Client Account Coordinator
3 weeks ago
North West London, United Kingdom Masterfix GB Limited Full timeRole: Client Account CoordinatorReports to: Client Account Manager Location: Central London Prime ResidentialShift pattern Monday to Friday 8am to 5pm 40 hours per weekBe that person who inspires excellence.Your Purpose:To deliver exceptional property services to all our customers and clients which align with key performance indicators and targets,...
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Client Account Coordinator
1 week ago
West London, South East, United Kingdom Masterfix GB Limited Full timeRole: Client Account CoordinatorConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Reports to: Client Account Manager Location: Central London Prime ResidentialShift pattern Monday to Friday 8am to 5pm 40 hours per weekBe that person who inspires excellence.Your Purpose:To deliver...
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Client Coordinator
3 days ago
London, United Kingdom Landor & Fitch Full timeWe are currently seeking a Client Coordinator to be based out of our London studio. Could this be you? **About us** As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that cross time zones and borders and spur...
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Client Coordinator
3 days ago
London, United Kingdom Hays Specialist Recruitment Limited Full time**Your new company** Based in London's West End, this company are a leading strategy and business management consultancy. They have had a vacancy arise for a Client Coordinator to begin on a temporary basis with a view to then progress to a permanent role. **Your new role** As a Client Coordinator, you will be responsible for: - Overseeing complex diary...
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Client Services Coordinator
4 weeks ago
London, United Kingdom Language Matters Recruitment Consultants Ltd Full timeJob Reference: MD 24189 Job Title: Danish speaking Junior Client Service Coordinator (Finance) Job Type: Permanent, Full-time Salary: £35000 + £8K Bonus A Danish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your...
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Client Services Coordinator
2 months ago
London, United Kingdom Language Matters Recruitment Consultants Ltd Full timeJob Title: Danish speaking Junior Client Service Coordinator (Finance) Job Type: Permanent, Full-time Salary: £35000 per annum + £8K bonus A Danish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in...
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Client Account Coordinator
3 weeks ago
West End of London, United Kingdom Masterfix GB Ltd Full timeRole: Client Account CoordinatorReports to: Client Account Manager Location: Central London Prime ResidentialShift pattern – Monday to Friday 8am to 5pm – 40 hours per weekBe that person who inspires excellence.Your Purpose:To deliver exceptional property services to all our customers and clients which align with key performance indicators and targets,...
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Client Billing Coordinator
5 days ago
london, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingYour experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
4 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingQualifications, skills, and all relevant experience needed for this role can be found in the full description below.Your experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise...
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Client Billing Coordinator
4 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingYour experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
5 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid working Your experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
2 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingQualifications, skills, and all relevant experience needed for this role can be found in the full description below.Your experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise...
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Client Billing Coordinator
4 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingYour experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
5 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingYour experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
4 days ago
London,, UK, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingYour experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
5 days ago
London, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid working Your experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Account Coordinator
2 days ago
London, United Kingdom Recruitment Avenue Full time**Benefits** **-Hybrid working 2 days WFH** **-Private and dental healthcare insurance** **-Promotional pathway opportunities** **-Bonus & Incentives** **-PTO accrual up to 15 days upon completion of 30 days of continuous service** **-25 days annual leave** **Job Title: Account Coordinator** **Overview**: Due to the growth of the UK client portfolio...
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Client Billing Coordinator
4 days ago
London Area, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid workingYour experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
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Client Billing Coordinator
4 days ago
London Area, United Kingdom LR Legal Recruitment Full timeClient Billing Coordinator, London (EC4), up to £45k with hybrid working Your experience in legal billing is highly sought after by our client. They are looking for a Client Billing Coordinator, with meticulous attention to detail and expertise in processing bills through Elite 3e to join their team. As the linchpin between the London Accounts team,...
