Change Management Lead

Are you ready to lead one of the most transformative programmes in Thames Water's history? We're looking for a Change Lead for our ERP Programme, to lead and drive the change management strategy and implementation for our SAP ERP Programme – a game-changing initiative that will modernise how we work across People, Finance, Procurement, and beyond. Develop and deliver change, readiness, training, and communications strategies for SAP ERP projects and programmes.
Lead change management for large-scale ERP programmes, ensuring effective stakeholder engagement and adoption.
Apply SAP Activate methodology to structure and guide the implementation lifecycle.
Design, develop, implement, and manage key change deliverables, including change impact analysis, training, and communications.
Collaborate with Business Change Analysts, Change Champions, and functional leads to validate and refine impact assessments, building a strong internal network for change.
Manage Change Analysts, providing coaching and development to ensure effective delivery.
Strong knowledge of change management frameworks, including change impact assessments, mapping, planning, and integration with other programmes.
Demonstrated success in leading change for large-scale programmes, ideally within SAP ERP environments.
Comfortable working with senior stakeholders and integrating plans across HR, commercial and finance teams as well as all the other directorates within the company.
Hold a recognised change management qualification, such as Certified Change Management Professional (CCMP) or Prosci Change Management Certification or equivalent.
Project management credentials (e.g., PRINCE2, PMP) are highly valued.
In-depth knowledge of SAP Activate methodology and programme mobilisation, or equivalent frameworks.
Proven expertise in delivering change impact analysis, engaging training, and impactful communications.
Strong understanding of benefits tracking, executive-level reporting, and governance best practices.
Willingness to travel to multiple Thames Water sites as required.
Pay range and compensation package
~ Competitive salary from £85,000 - £95,000 per annum, depending on experience.
~26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
~ Car Allowance.
~ Performance-related pay plan directly linked to company performance measures and targets.
~ Generous Pension Scheme through AON.
~ Private Medical Health Care.

Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.
Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.