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Senior Credit Control Officer

4 months ago

Kettering Northamptonshire, United Kingdom Match Recruitment Full time €24,000 - €27,000

Credit Controller

Monday - Friday. Monday - Thursday, 8:30am - 5pm and Friday, 8:30am - 3:45pm (45 minute lunch break).

Holiday entitlement: 32 days (including 8 Bank Holidays)

Office based.

Permanent

Our client is a leading manufacturing firm with multiple brands within its group.

This is not a call centre, you won’t be making hundreds of calls every day. You’ll work within our client’s Finance Dept of less than 10 people.

There will be a step by step process to follow if the customer continues to not settle their overdue account in an agreed timely manner. If debt cannot be paid in full, then the option of a payment plan will be discussed with senior management before offering to the customer.

This will very much be a telephone based role with the expectation to first call the customer, rather than email. Due to the nature of the calls, our client is ideally looking for somebody with a track record in office based debt collection/ credit control. Our client is willing to consider candidates without said experience. However, only candidates with previous and recent office experience will be considered.

Timely and effective collection of all debts and customers payments

* Dealing with and resolving all account queries both internally and externally, including raising credits where appropriate.

* Completion of new Customer account set up in line with Credit Control procedures.

* Run external Credit Reports for all new customers and for any that need a review of credit limit. Assigning credit limits up to authority.