Data Consultant

2 weeks ago


Birmingham, United Kingdom Bluelight CRM Full time

Job Description

Data Consultant

The Data Consultant plays an integral role in all aspects of data management and expertise within Bluelight. The primary focus is on clientdata migrationprojects, documentation of data requirements and migration mapping, data analysis, data modelling and data quality. This role sits within the wider consulting team and works closely with external clients as well as internally with functional consultants and project managers to deliver successful projects.

About Bluelight CRM

Bluelight is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.

We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions, together with a range of complementary market leading software products. These are backed up with consultancy services, which help our clients deliver best value and engagement to their members and stakeholders.

Responsibilities

Data Consulting

  • The definition, management, execution and documenting of all data migration activity forBluelightCRM clients
  • Understand client’s existing data sources, systems and difficulties
  • Analyse existing data sources, define, write and execute scripts required to extract, transform and migrate existing client data into Bluelight’s CRM solution, as part of a client implementation project
  • Work closely with theBluelightconsultancy team to understand and validate data migration requirements
  • Work closely with theBluelightproject management team to deliver data migration activities within the agreed project plan
  • Work closely with theBluelighttechnical team to develop technical solutions to any identified data issues
  • Work closely withclients ensuring a positive working and productive relationship
  • Communicate naturally with clients, providing insight and guidance
  • Meet and exceed client expectations of business knowledge, skills and behaviour
  • Communicate progress updates to relevant parties both formally and informally
  • Identify business/project risks and mitigate or communicate as necessary
  • Work on the creation of Bluelight solutions and industry templates as required

General

  • To carry out additional duties that may occur from time to time as instructed and agreed by the management team
  • Dependent on seniority; support and mentor other more junior members of the data team
  • General knowledge of Bluelight clients in order to assist the Technical team with support desk tickets related to data queries or issues
  • Willingness to improve personal development through continued learning or certifications relevant to Microsoft or other industry standards

Essential

  • Represent Bluelight in a professional and positive manner at all times
  • Work on own initiative within a clear framework, with support as required
  • Collaborate with, and contribute to, the team and across all Bluelight functions
  • Working understanding of out-of-the box functionality of Microsoft Dynamics (CRM) as well as the features that the Bluelight product offers

What can Bluelight offer you?

  • Competitive salary
  • Annual salary reviews
  • 25 days annual leave plus bank holidays
  • Vitality health care scheme
  • Life assurance 4 x basic annual salary
  • Share profit bonus scheme
  • Hybrid working
  • Support with training and personal development
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