FX Services Change and Project Management Associate

2 weeks ago

England, United Kingdom JPMorgan Chase Full time

Do you have project management experience and have FX product knowledge? Then you found the right position for you 

As an FX Services Change and Project Management Associate within the FX Services Change/Project Management team, you will be responsible for managing the extensive change agenda that supports the FX Services business. Your primary role will involve minimizing operational and financial risks to the business through current and future change agenda initiatives. You will oversee program implementation, draft and promote Business Requirement documentation, conduct client impact analysis, and perform regression testing. FX Services, a part of Global FX, provides spot and forward foreign exchange services to clients of various businesses within JPMorgan Chase & Co., including Securities Services, Wholesale Payments, Retail and Commercial Bank, and the Private Bank. The services we provide encompass the execution of client-instructed FX transactions related to securities trades, dividend and income receipts, corporate actions, tax reclaim activity, and payment-related instructions.

Job responsibilities

  • Owns the project management of change agenda items
  • Manages oversight and accountability of change initiatives
  • Maintains business requirement documentation
  • Implements projects runbooks and stakeholder sign offs
  • Partners with technology and Product teams to improve current systems / procedures, and build out new initiatives
  • Identifies and addresses opportunities for improvement; taking appropriate actions to deliver simple and innovative solutions that improve the business and initiate and effect positive change
  • Identifies issues/gaps within the processes and offer solutions to close the gaps; identify root cause of problems and implement robust, strategic, controlled and cost effective solutions/recommendations
  • Supports client migrations onto new strategic infrastructures, including impact assessments on reporting
  • Produces detailed executive summary materials throughout the program time horizon
  • Prepares Operations deck for monthly Ops meeting with business head, trading desk head, business management and business control officer

Required qualifications, capabilities, and skills

  • A solid level understanding of FX and derivatives product knowledge and an understanding of CIB Risk and/or Middle Office/Back Office systems
  • Experience working in Middle Office or Change Management teams with a sound understanding of the Front to Back trade lifecycle
  • Experience of reengineering processes and achieving positive change
  • Effective and confident communicator in order to deal with a diverse range of employees and clients, and be able to succeed in a demanding and fast paced environment. Ability to interface and influence at all levels
  • Strong analytical skills to evaluate bespoke Client models, operational processes and potential model re-engineering
  • Experience with Microsoft Office Suite / Visio
  • Highly articulate, motivated, very flexible and will use their initiative to fully develop the role
  • An independent, analytical thinker who can quickly assimilate situations through to the associated risks, business or control issues
  • Well organised with excellent time and people management skills
  • Act independently and autonomously in facing off to the various stakeholder groups outlined above in order to drive the internal decision making process
  • Motivation to self-start as well as ability to work as part of a high performing team
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