Associate Director

1 month ago


United Kingdom CommerceIQ Full time

Fueled by our customer and business growth, we’re looking for a Customer Success Associate Director to run and grow relationships with our largest global and EMEA customers, ensuring they are successfully adopting the product.
Working as part of the customer success team, you will play a critical role in onboarding, supporting, and leading strategic direction for a global client. The goal of our Customer Success Team at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform. They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to provide consultative ecommerce analysis, strategy, and product guidance. Customer success is at the heart of what we do so you should have CPG experience working in sales, analytics, or marketing as well as in ecommerce. This role focuses specifically on a global CPG client with ownership over the EMEA portion of our engagement. This role requires French-speaking skills at a level of Full Professional Proficiency, Bilingual, or Native Speaker.
Own customer relationship across EMEA markets for a global CPG brand, diving deep to understand business strategy and provide consultative ecommerce analysis, strategy, and product guidance that drives profitable business growth
Develop long-term customer relationships with select large accounts
Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs
Understand Ecommerce data and how it can be used to grow improve profitable market share
Be an expert on the CommerceIQ platform, helping customers apply best practice strategies to achieve their business goals
Assist customers with onboarding, training, and deployment of best practices to help customers grow their ecommerce business
Assist our Customer Success Leadership and Professional Services teams in crafting, presenting, and executing Joint Success Plans that focus on driving the most value possible using the CommerceIQ platform and services
Be the voice of your customers, collaborating with our internal teams to shape new features and help us rapidly develop a product 10x better than the competition
French language skills (written & verbal) at Full Professional Proficiency, Bilingual, or Native Speaker
~ Bachelor's degree in Business, Marketing, Communication, Economics or related field
~7+ total years of professional work experience
~5+ years experience working in the ecommerce industry at a brand, consulting firm, agency, Amazon or related organisation or in relevant category management, analytics, or sales roles in the CPG industry
~ Strong written and verbal communication, project management and client management skills
~ An analytical approach to problem-solving with advanced Excel (and/or *SQL) skills, along with project management experience and ability to anticipate and mitigate risks
~ Experience working with all levels of the business, including senior executives
~ Willingness to travel as needed to meet with clients

Highly competitive pay and benefits
Usual public holidays and a further 25 working days' holidays
Company Pension Scheme
Private Medical Insurance
Company Life insurance
Employee Assistance Programme
Help us build the future of ecommerce. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#



  • United Kingdom Future_find Full time

    LBO | Leveraged Finance | Private Equity | Venture Capital | Capital Markets | Cashflow | Mid-Market | Debt | Credit --- Associate / Associate Director | London Future_find are in process with a retained hire, to recruit at either Associate or Associate Director level for a growing lender of Leveraged Cashflow facilities across the UK SME and Lower...


  • United Kingdom Meet Recruitment Limited Full time

    Director / Associate Director Regulatory Affairs 2 days ago Be among the first 25 applicants My client are a dynamic and innovative medical technology company focused on developing advanced healthcare solutions. As we navigate through the transition to the Medical Device Regulation (MDR), we are seeking a highly skilled and experienced professional to...


  • United Kingdom Meet Full time

    Associate Director (Regulatory Affairs) My client are a dynamic and innovative medical technology company focused on developing advanced healthcare solutions. As we navigate through the transition to the Medical Device Regulation (MDR), we are seeking a highly skilled and experienced professional to join our team as Associate Director of Regulatory Affairs....


  • United Kingdom Meet Full time

    Associate Director (Regulatory Affairs) My client are a dynamic and innovative medical technology company focused on developing advanced healthcare solutions. As we navigate through the transition to the Medical Device Regulation (MDR), we are seeking a highly skilled and experienced professional to join our team as Associate Director of Regulatory Affairs....


  • United Kingdom WeAreAspire Full time

    My client, a leading research agency in London, is hiring a B2B Associate Research Director on a temporary contract. Contract length TBC ~£Be at Research Director or Account Director level Have strong ad hoc experience Research agency background We Are Aspire Ltd are a Disability Confident Commited employer


  • United Kingdom Carrington West Full time

    Associate Town Planning Director Employment Type: Full-time, hybrid working We are working with a well established multi-disciplinary planning consultancy in London who are looking for an Associate Director to come in and help support with Director with the continuously growing workload across the energy and infrastructure team Lead and manage planning...

  • Associate Director

    1 week ago


    United Kingdom Warner Scott Recruitment Full time

    Associate Director Valuations/Financial Modelling – Energy & Infrastructure Warner Scott are partnered with a leading financial services firm who are looking to add an Associate Director to their Energy and Infrastructure team. The role requires someone adept in both valuations and financial modelling, as the team is responsible for providing both of...


  • United Kingdom Kraft Heinz Company Full time

    Job Function: 05 - Marketing The Associate Director Consumer Insights will advocate for our consumer, and orchestrate the innovation agenda for the Taste, Meals and Snacks(TMS) business unit brands in North America Including Kraft Mac and Cheese, Heinz Ketchup, Philadelphia Cream Cheese, Ore-Ida, Oscar Mayer Lunchables, Classico and many more! This...


  • United Kingdom OPEN Health Group Full time

    Associate Director/Director, Quality and Compliance (UK) Our Associate Director, Quality and Compliance provides leadership and guidance to colleagues, ensuring high standards and timely and sustainable completion of projects. This is done by overseeing the development and updating of the Quality Management System and ongoing compliance associated with it...

  • Associate Director

    1 week ago


    United Kingdom Warner Scott Recruitment Full time

    Associate Director Valuations/Financial Modelling – Energy & Infrastructure Warner Scott are partnered with a leading financial services firm who are looking to add an Associate Director to their Energy and Infrastructure team. The role requires someone adept in both valuations and financial modelling, as the team is responsible for providing both of...


  • United Kingdom University of Southampton Full time

    Associate Director of Estates Development Competitive salary, plus excellent benefits The University of Southampton is seeking to make the appointment to the role of Associate Director of Estates Development. The University of Southampton is a leading research-intensive University, a founding member of the prestigious Russell Group, and one of the top...


  • United Kingdom University of Southampton Full time

    Associate Director of Estates Development Competitive salary, plus excellent benefits The University of Southampton is seeking to make the appointment to the role of Associate Director of Estates Development. The University of Southampton is a leading research-intensive University, a founding member of the prestigious Russell Group, and one of the top...


  • United Kingdom WSP Global Inc. Full time

    In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world. To find out more about our Healthcare Advisory business click on the following link and discover what awaits you at WSP: Do you want to help WSP to help healthcare providers plan and deliver...


  • United Kingdom Turner & Townsend Group Full time

    Full-time Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110...


  • United Kingdom Autolus Ltd Full time

    Vacancy for Associate Director/ Director - Medical Writing Regulatory Affairs Location: UK - White City, West London & Hybrid With an expanding regulatory team, an exciting opportunity has arisen for an Associate Director or a Director to join the Autolus Regulatory and Medical Writing team to support global expansion of our cell and gene therapy...

  • Associate Director

    3 days ago


    United Kingdom BioTalent Full time

    Job Title : Associate Director - Fibrosis Location : London, UK About Us: Our client are a pioneering biotechnology company dedicated to advancing research and developing various fibrosis and IO programs. We are committed to improving the lives of patients worldwide by harnessing the power of science and medicine. As we continue to expand our portfolio...


  • United Kingdom Meet Recruitment Limited Full time

    Director / Associate Director Regulatory Affairs 2 days ago Be among the first 25 applicants My client are a dynamic and innovative medical technology company focused on developing advanced healthcare solutions. As we navigate through the transition to the Medical Device Regulation (MDR), we are seeking a highly skilled and experienced professional to join...


  • United Kingdom University of Southampton Full time

    Associate Director of Infrastructure Projects Competitive salary, plus excellent benefits The University of Southampton is seeking to make the appointment to the role of Associate Director of Infrastructure Projects. The University of Southampton is a leading research-intensive University, a founding member of the prestigious Russell Group, and one of...


  • United Kingdom University of Southampton Full time

    Associate Director of Infrastructure Projects Competitive salary, plus excellent benefits The University of Southampton is seeking to make the appointment to the role of Associate Director of Infrastructure Projects. The University of Southampton is a leading research-intensive University, a founding member of the prestigious Russell Group, and one of...


  • United Kingdom Meet Full time

    Associate Director (Regulatory Affairs)My client are a dynamic and innovative medical technology company focused on developing advanced healthcare solutions. As we navigate through the transition to the Medical Device Regulation (MDR), we are seeking a highly skilled and experienced professional to join our team as Associate Director of Regulatory...