Customer Service Representative

2 weeks ago


England, United Kingdom Owen Daniels Consultancy Full time

Are you experienced supporting multiple business facets deliver impeccable customer service with key knowledge of SAP? Are you motivated to join an industry leading organisation with a fantastic company culture and excellent employee benefits? If so, this role could be perfect for you Our client, a leader in the Aerospace sector is based in Tamworth, and are looking for a communicative, team player to join their vibrant team. The ideal candidate will have experience within a manufacturing environment, with an affiliation for dealing with key clients based in the UK and Europe, ensuring they meet their OH&S and Environmental responsibilities. Customer Service Representative Permanent positionUp to £27,000 per annumMonday to Thursday, 8.30am – 5pm and Friday 8.30am – 2.30pmTamworth Customer Service RepresentativeJob Description

  • Manage the customer experience, including responding to email and phone enquiries.
  • Provide support to key business functions, such as: Procurement, Supply Chain, Logistics and Senior Leadership team.
  • Ensure that service agreements are up-to-date and followed. Allowing the company and their customers meet internal and external standards.
  • Prepare customer quotations.
Customer Service RepresentativeEssential Experience/Skills/Qualifications
  • Experience working with ERP systems (SAP preferred, but not essential)
  • Strong experience working within a manufacturing environment.
  • Ability to pro-actively plan and prioritise tasks.
  • A strong understanding of Excel.
Customer Service RepresentativeCompany Benefits
  • 10% matched pension
  • Private Health Care
  • 25 days holiday +bank holidays
  • Bonus
  • Death in service
  • Gym membership
  • Great career development opportunities
If you feel you’re a good fit for this position, please click ‘apply’#J-18808-Ljbffr

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