Area Operations Manager

3 weeks ago


United Kingdom TIP Trailer Services Group Full time

Manage, coach and support Workshop Manager to ensure successful management & efficiency of the Workshop
Branch CV analysis by customer
Branch Profit and loss analysis for Fleetcare & PAYGO
Provide ongoing support, training and development to branch & workshop staff
Develop and deliver strategies and tactics to achieve business net income
Maximise branch productivity through development and deployment of key operational measures
Evaluate branch fleet status and co-ordinate with Asset Management Department to maximise profitable utilization through equipment availability and equipment redeployment
Ensure branch focus on customer service and revenue generation
Support communication efforts through quarterly branch MBO reviews & branch/workshop meetings, team progress reviews and EMS
Support sales team as necessary to conduct joint sales calls to identify and deliver profitability against customer Key Performance Indicators (KPIs)
Manage and drive recharge profitability including, trailer re-inspections, dispute negotiation, supplier management and cycle time reductions
Ensure property issues are handled proactively and are consistent with legal and environmental guidelines
Drive EH&S policies and procedure adherence in branch, workshop & designated MSU’s ensuring they are kept clean and tidy & that at all times compliance of the Company’s EHS Policy is adhered to.
Implement front office / back office roles and responsibilities
Negotiate labour rates & communicate company policy with external vendors
To drive vendor management to ensure quality and cost is acceptable Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.
P&L experience & able to carry out detailed analysis
Understanding of all TIP branch and workshop metrics
Understanding of and ability to apply the TIP Values
We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
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