Fundraising Officer

Job Description: Fundraising Officer Reporting to: Head of Fundraising, Marketing and Comms.
30pm Monday – Friday. Working outside core hours may be required with weekend and evening events during the year. In the event you are required to work outside core hours, lieu time will be given in accordance with our Staff Handbook.
Hybrid working with a minimum of 3 days a week at our Head Office based in Epsom and 2 days from home. The Head Office is situated a five-minute walk from Epsom train station and has parking. The Fundraising Officer will be required to attend bi-monthly team meetings and 121s in Epsom or London. Look Good Feel Better is a national cancer support charity delivering services in hospitals, cancer care centres and luxury spas and hotels in local communities across the UK. Services include face-to-face and online group sessions, video tutorials, online guides and information. Our services help enable people to face cancer with confidence, to regain their sense of normality, to make friends and most of all to look good and feel better. The charity is embarking on a significant growth plan which will see the number of beneficiaries supported, volunteers registered, and income raised all double within the next two/three years. Through substantial investment in our fundraising and communications team, this role will be instrumental in assisting with our ambitious income growth.
This is an exciting and rewarding role for someone who is looking to work across multiple fundraising disciplines and establish themselves in our small, friendly fundraising and communications team.
They will work alongside our Head of Fundraising, Marketing and Comms, with a focus on building income levels from our individual giving and the challenge events programme. Provide excellent stewardship to existing and new individual supporters, including individual donors and fundraisers, regular givers, shop customers and lottery players, challenge & non-challenge event participants, and some community fundraisers. Building strong relationships to ensure supporters stay engaged with the charity.
· Map, create and update supporter journeys across all individual giving and event fundraising streams, writing impactful and engaging communications.
· Work closely with the Head of Fundraising, Marketing and Comms to interpret the data held on our donors and fundraisers to make informed decisions and maximise supporter engagement and retention.
· Take ownership of the charity's various fundraising platforms, including Enthuse, Justgiving, and social media fundraising. Provide support and advice to our fundraisers but also to other members of the fundraising team, keeping abreast of new online fundraising platforms as they become available.
Campaign & Event Fundraising
· Supporting the Head of Fundraising, Marketing and Comms. with the delivery of key fundraising campaigns and events, ensure supporter recruitment and fundraising targets are achieved.
· Work with the wider team and design executive to produce engaging promotional and fundraising materials for our campaigns and events within agreed expenditure budgets.
· Play a crucial role in the management and delivery of the charity's annual Netball Tournament with England Netball, ensuring it meets the agreed income targets.
Help generate impactful content and storytelling, celebrating our individual and event fundraisers.
· Collaborate with members of the fundraising team and wider charity in the development of new and innovative fundraising campaigns and events.
· On a day-to-day basis, oversee and work closely with the Fundraising Administrator, ensuring accurate inputting of all fundraiser and donor contact data, funds, gift aid and recording of correspondence with supporters.
Minimum of 2-3 years fundraising experience gained through working across several relevant fundraising disciplines. Knowledge and experience of using a CRM system (Sales Force or similar)
Strong knowledge of Microsoft Word, Excel and PowerPoint.
A clean full driving licence and a car owner.
Ability to work independently but also as part of a remote team
· Competitive salary dependent upon experience.
· 26 days annual leave (increasing to 28 days with length of service) + bank holidays
· Holiday purchase scheme (up to an additional five days per annum)
· Pension scheme with employer contribution up to 3%
· Healthcare scheme