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UK-Network Operations Specialist

4 months ago

Hounslow Greater London, United Kingdom BYD Europe Full time

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 600,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

About the Department:

BYD is rapidly expanding operations in the UK. The UK Network team are laying the foundations for the brand by establishing a strong franchise retailer network. However, this is no ordinary Network Development role with the team driving unprecedented network growth targeting 80 stores by the end of 2024

About the role

As a Network Operations Specialist, you will support the development of our existing stores related to standards, corporate identity, and systems projects. This role involves frequent travel, a valid driver's license, and collaboration with retailers and various departments across the business. Join us to be part of a rapidly scaling business with ample development and growth opportunities.

Main Tasks and responsibilities:

  • Network Monitoring Implementation – Implement a comprehensive programme based on agreed parameters, including physical site standards and sales process assessments
  • Retailer Store Assessments – Maintain a database containing the latest status of the retailer network across key measurements, such as compliance with corporate identity standards.
  • Retailer Systems – Lead key projects related to retailer systems, including integrations for reporting and lead/order management.
  • Retailer relationships - Maintain close communication and relationships with existing retailers, ensuring their needs are addressed and fostering ongoing collaboration.
  • Retailer onboarding - Collaborate with internal departments across the entire business, including sales, marketing, logistics, and product development, to ensure seamless onboarding
  • Reporting - Monitor and report on key performance indicators and network development milestones to the management team and in BYDs systems

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience in network development, operations, dealership systems, or a similar role within the automotive industry is preferred.
  • Strong interpersonal and communication skills to effectively interact with dealerships and internal teams.
  • Ability to travel frequently and hold a valid driver's license.
  • Strategic thinking and analytical skills
  • Result-oriented mindset with a focus on achieving targets and expanding market presence.

We offer:

  • Performance and experience-based competitive remuneration (quarterly paid bonus);
  • 25 holidays + UK Public holidays;
  • Car Salary Sacrifice Scheme;
  • Team building events and employee learning opportunities;
  • An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.

About BYD UK

BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects.

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

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