Customer Technical Support Manager

2 weeks ago


United Kingdom UNITED CAPS Full time

For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants).

Reporting to the Head of CTS, the CST Manager based in the UK will be responsible for:

  • Maintain the relationship with customers with high level of communication
  • Tackle technical issue in partnership with Machines manufacturers and internally with R&D, Quality and sales team,
  • Maintain a high knowledge on our customers manufacturing process and machines,
  • Find solutions to adapt our products to our customers technical constraints,
  • Implement if necessary and follow up their production changes,
  • Provide support to our local sales team and R&D department ,
  • Take part of the plant quality improvement,
  • Take an active part of new products launching,

Profile

  • A technical qualification,
  • A high mechanics background ideally in bottling industry,
  • Plastic injection background preferred,
  • A customer oriented attitude,
  • English native, another European language is a plus,
  • Ability to travel in the UK and in Europe (High flexibility)
  • Ability to work in an international environment.



  • United Kingdom UNITED CAPS Full time

    For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants).Reporting to the Head of CTS, the CST Manager based in the UK will be responsible for:Maintain the relationship with customers with high...


  • United Kingdom UNITED CAPS Full time

    For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK will be responsible for: Maintain the relationship with customers with high...


  • United Kingdom UNITED CAPS Full time

    For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants).Reporting to the Head of CTS, the CST Manager based in the UK will be responsible for:Maintain the relationship with customers with high...


  • United Kingdom UNITED CAPS Full time

    For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Tackle technical issue in partnership with Machines manufacturers and internally with R&D, Quality and sales team, Provide support to...


  • United Kingdom UNITED CAPS Full time

    For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Tackle technical issue in partnership with Machines manufacturers and internally with R&D, Quality and sales team, Provide support to...


  • United Kingdom Nomadgao Full time

    Jan 11, 2024 - Veratrak is hiring a remote Customer Technical Support Engineer. ????Location: UK. About Us At Veratrak, we are dedicated to transforming the pharmaceutical supply chain with innovative solutions. We are team players who believe that technology has the power to drive better patient outcomes and contribute to making medicines more...


  • United Kingdom GTT Full time

    Technical Manager Location: UK, remote GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security...


  • United Kingdom Follow The Oak Ltd Full time

    Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge and usage,...


  • United Kingdom Follow The Oak Ltd Full time

    Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge and usage,...


  • United Kingdom GTT Full time

    Job Title: Customer Technical Manager Location: UK, remote Grade: Individual contributor About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed...


  • United Kingdom GTT Full time

    Job Title: Customer Technical Manager Location: UK, remote Grade: Individual contributor About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed...


  • United Kingdom GTT Full time

    Job Title: Customer Technical ManagerLocation: UK, remoteGrade: Individual contributorAbout GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that...


  • United Kingdom GTT Full time

    Job Title: Customer Technical ManagerLocation: UK, remoteGrade: Individual contributorAbout GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that...


  • United Kingdom GTT Full time

    Job Title: Customer Technical Manager Location: UK, remote Grade: Individual contributor About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions...


  • United Kingdom Propel Full time

    Technical Support Manager (Global) Remote, UK or EMEA I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution,...


  • United Kingdom Propel Full time

    Technical Support Manager (Global) Remote, UK or EMEA I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution,...


  • United Kingdom Loftware Full time

    A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future. Loftware is the world’s largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. We help companies improve accuracy, traceability and compliance...


  • United Kingdom Loftware Full time

    A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future. Loftware is the world’s largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. We help companies improve accuracy, traceability and compliance...


  • united kingdom Loftware Full time

    A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future.About us:Loftware is the world’s largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. Maintaining a global presence with offices in US, UK,...


  • United Kingdom Loftware Full time

    A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future. About us: Loftware is the world’s largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. Maintaining a global presence with offices in US,...