Project Director-Creative Excellence

3 weeks ago

London, United Kingdom Ipsos Full time

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Job Description

Role overview

You will be part of the Brand and Comms Project Management team, aligned to the Creative Excellence service line. Your key account is a Streaming Service Provider.

This role will involve leading the programme, alongside the Client Service Directors, and supporting its expansion from 18 markets to a global study. Working closely with the Client Programme Director, Client Services and Research & Data Solutions teams, you will oversee the Governance and End to End process. You will ensure that we are effectively managing the multiple stakeholders and teams across Ipsos, the client and suppliers. In addition, this person needs to ensure that the project runs efficiently to specification and to budget. You'll be joining a team who are passionate about improving processes and have a creative way of challenging the status quo to find smarter ways of working.

What will I be doing?

You will be responsible for the end-to-end delivery of the programme:

  • Programme design, management and execution: working in partnership with the client on expectations and anticipated outcomes
  • Ultimate accountability for the set-up and design of the PM team
  • Responsible for change management (the programme is modular and complex).
  • Ensuring project teams deliver regular updates for all studies/waves and are proactively looking for solutions that the updates are highlighting
  • Managing the process for delivering complex fieldwork techniques, sampling approaches.
  • Using and directing others in the application of advanced project management techniques and tools.
  • Designing efficient and effective ways of working and implementing them across the project and client service teams
  • Developing a communication plan, working closely with global Ipsos Hubs and Operational teams
  • Ensuring clear and regular communication across the wider Hubs/Project teams
  • Overseeing the work of junior team members on the programme; ensure quality of outputs.
  • Leading and directing knowledge transfer, personal development of team members and achievement of team goals
  • Building enduring client partnerships that stand the test of time. Working with clients at any level.
  • Leading costings and provide input on pricing decisions (based on project actuals and experience)
  • Ensuring client satisfaction and representing Ipsos in a professional and ethical manner at all times.

Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.

What do I need to bring with me?

  • Quantitative project management experience of large multi-market programmes at Director level.
  • Drive and ambition, seeking opportunities to expand your knowledge (and that of the wider team), and continually drive improvement
  • Excellent communication skills, both written and verbal. Able to vary communication style across audiences,
  • Strong client management skills. Able to bring value to client meetings and provide a trusted point of contact for clients when it comes to project implementation and execution
  • Strong organisational skills - demonstrate flexibility, with proven ability to juggle multiple tasks in order to achieve team and business requirements
  • Able to work under pressure and meet deadlines
  • Ability to disseminate complex information
  • Confidence with managing budgets and finances
  • Be a positive thinker with a can do, solution-focused attitude
  • Good team player
  • Proficient in using all Microsoft Office applications
  • Experience of working with offshoring teams and Global operational teams
  • Enthusiasm for the role, team and life in general

What is in it for me?

Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.

We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

About Us

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023

About the Team

The Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results. We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched).

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