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Customer Service Coordinator
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Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial team, you will be responsible for providing exceptional customer service, managing distributor changes, and supporting the delivery of commercial and operational goals.Key ResponsibilitiesProvide...
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Customer Service Coordinator
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Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob IntroductionWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in delivering exceptional customer service and supporting the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and coordinate total...
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Customer Service Coordinator
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Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob IntroductionWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in delivering exceptional customer service and supporting the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and coordinate total...
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Customer Service Coordinator
2 weeks ago
Bellshill, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial team, you will be responsible for providing exceptional customer service, managing distributor changes, and supporting commercial teams to achieve business goals.Key ResponsibilitiesCustomer Service: Provide...
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Customer Service Coordinator
2 weeks ago
Bellshill, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial team, you will be responsible for providing exceptional customer service, managing distributor changes, and supporting commercial teams to achieve business goals.Key ResponsibilitiesCustomer Service: Provide...
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Customer Service Coordinator
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionJob OverviewAs a Customer Service Coordinator at William Grant & Sons, you will play a critical role in providing best-in-class customer service to our distributors and customers. This includes organizing, coordinating, and managing total demand to support the delivery of commercial and operational goals while meeting customer...
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Customer Service Coordinator
3 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in ensuring the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and Coordinate Demand: Work closely with our commercial team to...
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Customer Service Coordinator
3 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in ensuring the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and Coordinate Demand: Work closely with our commercial team to...
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Customer Service Coordinator
5 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in ensuring the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and Coordinate Demand: Work closely with our commercial team to...
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Customer Service Coordinator
5 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in ensuring the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and Coordinate Demand: Work closely with our commercial team to...
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Customer Service Coordinator
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial team, you will be responsible for providing exceptional customer service, managing distributor changes, and analyzing trends to support commercial goals.Key ResponsibilitiesProvide best-in-class...
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Customer Service Coordinator
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial team, you will be responsible for providing exceptional customer service, managing distributor changes, and analyzing trends to support commercial goals.Key ResponsibilitiesProvide best-in-class...
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Customer Service Coordinator
5 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in ensuring the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and Coordinate Demand: Work closely with our commercial team to...
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Customer Service Coordinator
5 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will play a critical role in ensuring the delivery of our commercial and operational goals.Key ResponsibilitiesOrganize and Coordinate Demand: Work closely with our commercial team to...
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Customer Service Coordinator
1 day ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full time{"title": "Customer Relations Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Relations Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will be responsible for providing exceptional customer service, managing distributor relationships, and supporting commercial...
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Customer Service Coordinator
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Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full time{"title": "Customer Relations Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Relations Coordinator to join our team at William Grant & Sons. As a key member of our commercial operations team, you will be responsible for providing exceptional customer service, managing distributor relationships, and supporting commercial...
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Customer Relations Coordinator
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJOB INTRODUCTION Provide best in class customer service which includes organising, co-ordinating & managing total demand to support the delivery of the Commercial and Operational goals whilst meeting customer expectations MAIN RESPONSIBILITY Support commercial team in all distributor changes, adhering to business guidelines. Understand and analyse...
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Customer Relations Coordinator
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJOB INTRODUCTION Provide best in class customer service which includes organising, co-ordinating & managing total demand to support the delivery of the Commercial and Operational goals whilst meeting customer expectations MAIN RESPONSIBILITY Support commercial team in all distributor changes, adhering to business guidelines. Understand and analyse...
Customer Service Coordinator
4 months ago
Customer Service Coordinator Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. £25,790 PA + Benefits Full time, Permanent Bellshill, Scotland Heritage PS Talent Solutions are working on behalf of our client. Heritage PS Talent Solutions are working on behalf of our client to recruit for an experienced Customer Service Coordinator to join our well-established manufacturing client in Bellshill, ML4. The successful candidate will support the Customer Service team on a full time, permanent basis. The ideal candidate will have recently worked within a customer service role dealing with customers predominantly over the phone, order inputting and order management with experience of liaising with internal partners to ensure needs are met. Main duties of the Customer Service Coordinator: Customer Interaction: • Respond to customer inquiries, pricing requests, delivery information, and sample requests via telephone and email. Order Management:
- Verify and confirm addresses, pricing, discounts, product availability, and haulage options.
- Enter quotations, sales orders, sample requests, and schedules into the system.
- Investigate and process credit requests and additional invoices.
- Prepare and issue credit notes.
- Liaise with the transport team to manage order book and schedule clearances.
- Check order acknowledgements for accuracy.
- Outstanding customer service skills and ability to build strong relationships.
- Strong interpersonal and communication abilities, both verbal and written.
- Proven experience working effectively as part of a team.
- Willingness to participate in training events, including those requiring travel and overnight stays.
- Professional telephone etiquette and precise keyboarding skills.
- Flexible, enthusiastic, and capable of working under pressure while using initiative.
- Proficient in Microsoft applications, including Outlook, Excel, and Word.
- Possession of a valid driver's license.
- Knowledge of the construction industry is advantageous but not required
- Full time, permanent role with hybrid working options
- Competitive salary
- 10% matched pension
- 3x life insurance
- Full access to Employee Assistance programme for self and family members
- Access to high street retail discounts platform – with access to discounts at Tesco, Asda, etc…
- Personal development and career progression opportunities
- Free, onsite parking