Retail Manager, STORE STORE
4 weeks ago
As a leading destination for fashion lifestyles across the country, our client's Manchester thriving store is a place of inspiration, socialisation, and exploration of positive ideas. Offers a variety of events and eco-friendly services, including personal private appointments.
The Luxury Accessories Department Manager is a results-driven leader who prioritises customer satisfaction and motivates their team to succeed, develop, and grow. They foster a collaborative team environment to drive business success and exceed expectations.
Customer - People – Commercial - Embrace and committed to cultivating a diverse and inclusive working culture. Career development and opportunity.
Responsibilities
Lead the own-bought brands and strategy.
Analyse market trends and competitor insights to identify opportunities and risks proactively.
Support the concession brand partners in your department by working closely with the Managers.
Drive the team to surpass sales targets and after-sales service skills.
Lead and coach your team with regular feedback. Create customised development plans.
Ensure compliance with all store procedures and trading standards.
Achieve stock loss KPI through effective management of procedures.
The opportunity to influence the VM and B&M teams to improve visual presentation and stock holding.
Maintain high standards by conducting daily floor walks and checks, and taking assertive action to ensure all required improvements are made without fail.
Key Skills
Commercially minded. Understanding all figures, plan to achieve sales targets, realise the importance of managing stock and are reactive to external factors. Collaborative.
Building relationships as a strength with your team to drive performance, and with your concession partners.
A retail expert. Accustomed to working in customer-focused, fast-paced/high-volume environments, bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
Excellent communicator. You are friendly and confident with customers, team members and stakeholders alike.A leader.
Motivating and inspiring your team to deliver exceptional service and meet sales targets.
Leading by example and providing coaching to drive performance and change.
Adaptable. Prioritising and you know how to keep your team calm and focused.
Proactive. Planning weeks, months, and seasons ahead from floor cover, events, and stock.
Truly own your business area and take responsibility for ensuring its success.
Candidate Profile
Retail experience in a managerial position.
Possessing passion and strong communication skills.
Operate positively in a fast-paced environment.Able to use insights, data, and analysis for strategic responses.
Able to demonstrate skills in driving collaboration.
Proactive. Planning for the short, mid, and long term, you own your business area and take responsibility for ensuring its success.
A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets through coaching and leading by example.
You show agility to drive performance and change.
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