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Customer Service Advisor

4 months ago

Aldeburgh Suffolk, United Kingdom Tenpin Ltd Full time

Customer Service Assistant - Suffolk

We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children's parties, delivering food to the lanes, keeping the centre clean and tidy.
Exceptional customer service will be at heart of your role. Able to provide high levels of customer service and have strong communication skills
Fully flexible around working pattern (evening and weekends will be required)
Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
Free Food (when working 6 hours or more)
Enhanced Maternity, Paternity, Adoption leave
Medicash Health Care Cash Back Scheme
Employee Assistance Programme
Life assurance - 2 x annual salary
Long Service Awards
Recommend a Friend Scheme
Career Development
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success Most of our managers joined us as a Team Member and have progressed into management or senior roles.