Commercial Enterprise Architect

1 month ago

London, United Kingdom Peregrine Full time

Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities escalating major decisions to the head of.
Contributing to assurance performance measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit.
Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities.
Responsible for collating and reporting architectural RAID items related to assigned project items.
Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours
Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services and products to a TOM.
As the key interface with the Programme and Design functions, ensure that operational requirements are accurately captured in a quality and timely manner.
Ensuring any modifications or transitions to the live operational environment are managed, planned and coordinated through Service architecture processes and activities to facilitate a smooth transition to live operation.
Feeds into and supports Operational Change & Transition key performance indicators (KPIs), metrics packages and related information demonstrating value and sound business outcomes.
Owning and delivering end to end service architecture packages through robust planning and management (including RAID) ensuring that Service Design supports programmatic/project delivery dates
Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations
Producing iterative Impact Assessment’s identifying the impact of change to Operations, the resources required to deliver the change and the required enterprise service architecture artefacts to ensure that the product or solution can be successfully operated in- life
Acting as an SME interface to program/projects for Operational colleagues by leading and moderating workshops to identify, interpret, qualify and, where necessary, improve Operational requirements
Translating requirements and obligations (including Regulatory) into enterprise service artefacts describing the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs)
Working with commercial teams ensuring that there are robust commercial agreements and contract schedules reflecting appropriate measures and controls to enable service management.
Identifying service risks in contract clauses and recommending appropriate control measures
Producing enterprise service architecture artefacts which include, but are not limited to, High level Service Designs, system data, plans, and Ways of working documents
Conducting regular reporting on all projects/initiatives: effectiveness, highlighting delays/risks - and make constructive suggestions as to how these can be overcome.
Adherence to internal governance processes ensuring that the end to end service design package is a quality product
Take end to end ownership of Operational delivery of a Programme/project or group of smaller projects for Operations
Service Design
Project Management
Regulatory awareness
Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.
Capita Opportunity Statement
The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver.

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