Office Admin

1 month ago


StokeonTrent Staffordshire, United Kingdom Randstad Construction and Property Full time

44 per hour
Temp to perm
Hours: Monday - Friday 08:00 - 16:30

Hybrid Working

Provide a friendly and professional point of contact for the Operations Team and Sub Contractors for any queries or concerns.
Interpret and log data, inputting details into an in-house system, providing and tracking o work on a regular basis understanding of the status of the work and ensure SLA's are met.
Liaise with wider team members to ensure the best resolution, consistent with the contract.
Liaise with relevant Contract staff and subcontractors in relation to all aspects of service requests and that ensure required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required.
Carry out monitoring of CAFM (Maximo) data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's
To support the planned maintenance programme by scheduling activities for engineers, sub-contractors and site managers.Randstad CPE values diversity and promotes equality. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business


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