Supply Chain Operations Manager

3 weeks ago


Morpeth Northumberland, United Kingdom Piramal Pharma Solutions Full time

Piramal Pharma Solutions is a leading global CDMO of advanced drug development and manufacturing solutions to the pharmaceutical industry
The Supply Chain Operations Manager is principally concerned with providing support, coordination, analysis, problem resolution, and action to the overall operation of PCC’s Regional supply chain to help insure on-time deliveries, achieve our Supply Chain KPIs, maximize revenue opportunities and profit, and delight our customers and stakeholders.

The Supply Chain Operations Manager:


Key Roles/Responsibilities

~ Helps support the regional SCM Director and team by providing coordination, support and resolution to EU supply chain problems, pain-points, and key initiatives which could impact revenue or customer satisfaction.


~ Assist the SC Head in resolving issues


~ Resolve order execution and supply issues


~ Represent the EU Supply Chain on cross-functional initiatives as required.


~ Support / drive local EU Supply Chain projects and initiatives as required e.g. new SAP plants, inventory liquidation, relabeling initiatives, etc.


~ Supports the EU portion of the PCC Supply Chain revenue forecasting process including collaborating with Sales and the Supply planning teams to execute and maximize quarterly revenue. In consultation with stakeholders, ensure the EU Order Book is updated and maintained live for reporting to senior leadership team


~ Ensure that Import and Export licenses for movement of Controlled Drug products are obtained, tracked and monitored


~ Manage and support Regional SNOEs & SNOP meeting


~ Provides back-up Europe Supply Planner and External Supply Planner as required.


~ Other duties as required


Key Competencies (knowledge, skills, and abilities every person must possess to be successful)

Has a bias for action and displays a sense of urgency
A proven track record of identifying and solving problems
Superior Microsoft Excel skills
Experience working in a matrixed, multinational, multicultural business environment
Excellent collaboration skills and professional demeanor at all times to interface effectively with all internal and external customers
Analytical, conceptual, problem solving & decision making
Well-versed in progressive materials, planning, logistics and supply chain that promotes change and embraces a culture of operational excellence
Clear and concise oral and written communication skills
Analytical and critical thinking skills and a proven track record of identifying and solving problems
Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
Understanding of manufacturing and CMO processes and practices
Clear and concise oral and written communication skills

Education/Experience

Bachelor's Degree in Business, Supply Chain, Engineering, or related degree; MBA or Graduate level Supply Chain degree or training preferred; certifications such as CPM, CPIM, CSCP, and CPP are a plus
Minimum ten (10) years Supply Chain experience with a generic pharmaceuticals company
Five (5) years of experience working with Supply Chain software, preferably SAP
General knowledge of MRP and inventory control systems
Strong knowledge of and experience with SAP is mandatory
Superior Microsoft Excel skills
Knowledge of regional licensing and compliance requirements
Controlled substance compliance responsibility is desirable
Solid understanding of finance and business systems
Self-starter with the ability to learn and adapt



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