Senior IT Manager
2 weeks ago
Job Description DP World are recruiting for a skilled IT Incident Manager for a Hybrid position based from our operation in Hinckley . This role would focus on the effective management and resolution of major incidents, minimizing the impact on business operations, oversee the change management process, and handle problem management within the IT department.
About the role:
Responsible for coordinating and managing all aspects of major incidents, from identification and diagnosis through to resolution and post-incident review.
Facilitate and oversee change management processes, ensuring that all changes are assessed, approved, implemented, and reviewed in a controlled manner. Additionally, the role involves identifying, logging, and managing problems, working proactively to prevent incidents from happening, and minimising the impact of incidents that cannot be prevented.
Collaborate closely with various IT teams and stakeholders to ensure that IT service management processes are aligned with business needs and industry best practices.
Provide expert advice and guidance on all aspects of incident, change, and problem management.
Responsible for continuously reviewing and improving incident, change, and problem management processes. This includes ensuring that these processes are in line with best practices (like ITIL frameworks) and business requirements, and that they comply with relevant policies and regulations.
Developing and refining ITSM processes, contributing to the overall resilience and efficiency of IT services.
Your Key Skills:
Strong focus on process efficiency, risk management, and service quality
Adept at analysing complex situations, identifying root causes of problems, and implementing effective solutions.
Bachelor’s degree in IT related study OR 5+ Years IT experience with certifications in IT Service Management frameworks such as ITIL (highly desireable)
Global complex business exposure
Experience in IT service management, with a proven track record in incident management, change management, and problem management.
In-depth knowledge of Unix/Linux, Windows Server environments, networking, and power systems.
Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, leadership qualities, and the ability to work under pressure and handle crisis situations effectively
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies
-
Senior Finance Manager
4 weeks ago
Hinckley, Leicestershire, United Kingdom Addington Ball Full timeWe are looking for a Finance Manager who can motivate and lead our finance team. A successful candidate will be able to delegate effectively and identify training gaps within the team. This person will be ultimately responsible for ensuring that our Finance team follow a best practice approach following a high standard of accuracy. Preparation of monthly...
-
Administration Manager/Senior Administrator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Hays Full timeMy client, a leading design consultant, is looking for an Office Manager to join their business on a permanent basis. OFFICE MANAGEMENT Support with answering incoming phone calls to the office. Responsible for the ordering office and kitchen supplies. Coordinate with the team on a weekly basis regarding whereabouts and flexible working patterns. ...
-
Senior Admin/Office Manager
6 days ago
Hinckley, Leicestershire, United Kingdom Hays Full time €30,000Your new company My client, a leading design consultant, is looking for an Office Manager to join their business on a permanent basis. Your new role Duties will include: OFFICE MANAGEMENT Support with answering incoming phone calls to the office. Management of incoming and outgoing post / deliveries. Responsible for the ordering office and kitchen...
-
Senior HR Manager
2 days ago
Hinckley, Leicestershire, United Kingdom Coulter Elite Resourcing Full timeCoulter Elite Resourcing are currently looking for Head of HR professional to work with one of their well-established and very successful clients based in Hinckley leading the HR Advisory Team. Principle Responsibilities for the Head of HR: * Drive the coaching initiative within the department, ensuring team leaders and consultants receive the necessary...
-
Senior HR Manager
1 week ago
Hinckley, Leicestershire, United Kingdom Coulter Elite Resourcing Full timeCoulter Elite Resourcing are currently looking for Head of HR professional to work with one of their well-established and very successful clients based in Hinckley leading the HR Advisory Team. Principle Responsibilities for the Head of HR: * Drive the coaching initiative within the department, ensuring team leaders and consultants receive the necessary...
-
Senior Electrical Components Engineer
2 days ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeJob Title: Senior Electrical Components Engineer Employment Type: Permanent We are looking for a Senior Engineer – Electrical Electronic Components to join our client’s team. Our client prides itself on their dedication to engineering motorcycles that offer exceptional riding experiences. The outcome is a captivating variety of motorcycles that...
-
Senior Electrical Components Engineer
2 days ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeJob Title: Senior Electrical Components Engineer Employment Type: Permanent We are looking for a Senior Engineer – Electrical Electronic Components to join our client’s team. Our client prides itself on their dedication to engineering motorcycles that offer exceptional riding experiences. The outcome is a captivating variety of motorcycles that...
-
Senior Asset Systems Engineer
4 weeks ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeEmployment Type : Full-time, Permanent In this role, you'll be a part of a company steeped in tradition yet pushing the boundaries with cutting-edge automotive technology. Known for their iconic two-wheeled creations that have captured hearts globally, this is an organization where engineering excellence and innovation meet. The Systems Engineer role...
-
Senior IT Manager
1 hour ago
Hinckley, Leicestershire, United Kingdom DP World Full timeIT Incident Manager for a Hybrid position based from our operation in This role would focus on the effective management and resolution of major incidents, minimizing the impact on business operations, oversee the change management process, and handle problem management within the IT department. Collaborate closely with various IT teams and stakeholders to...
-
Senior Content Executive
3 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeWe're looking for a brilliant Senior Content Executive to transform complex ideas into compelling content! If you're a wordsmith who knows how to turn technical pieces into engaging and clear copy, this could be the perfect opportunity for you. As a Senior Content Executive, you'll have the chance to make a real impact. Whether you're...
-
Senior Veterinary Surgeon/ Veterinarian
5 days ago
Hinckley, Leicestershire, United Kingdom MVRJobs Dedicated Veterinary Recruiters Full time €80,000varied small animal caseload with high caseload of exotics would suit an existing Head Vet looking for change or an experienced/Senior Vet We have an exciting opportunity for a Head Vet Surgeon to join a busy, successful first opinion small animal practice with a high exotics caseload in the Leicester area of East Midlands. excellent full time...
-
Engineer / Senior Engineer - Calibration (DE197)
2 weeks ago
Hinckley, Leicestershire, United Kingdom Triumph Motorcycles Full timeEngineer / Senior Engineer - Calibration (DE267) | Triumph Careers Engineer / Senior Engineer - Calibration (DE267) Apply Now Overview Role Design Salary Competitive Type Permanent - Full-Time Location Hinckley Downloadable Job Files Job Description & Person Specification The Original British Motorcycling Company. At Triumph, we are...
-
Trainee to Semi-Senior Accountant in Hinckley)
2 weeks ago
Hinckley, Leicestershire, United Kingdom Blusource Recruitment Full timeWe are actively recruiting for a job opportunity with a successful, long standing, accountancy firm based in Hinckley, Leicestershire, available at a Junior to Semi-Senior Accountant level. The salary is negotiable and will of course depend on experience and qualification level and is open within reason. Responsibilities: Working with a variety of clients...
-
Trainee to Semi-Senior Accountant
2 weeks ago
Hinckley, Leicestershire, United Kingdom Blusource Full timeWe are actively recruiting for a job opportunity with a successful, long standing, accountancy firm based in Hinckley, Leicestershire, available at a Junior to Semi-Senior Accountant level. The salary is negotiable and will of course depend on experience and qualification level and is open within reason. Responsibilities: Working with a variety of...
-
Senior Electrical
2 weeks ago
Hinckley, Leicestershire, United Kingdom Emotiv Technical Recruitment Full timeSenior Electrical & Electronic Component Engineer Job role overview: To allow for the introduction of new and exciting automotive technology across our range of vehicles, the Electrical & Electronic Systems department is looking to bring in talented, passionate, and driven component engineers at both engineer and senior engineer level to join our...
-
Pricing Manager
1 month ago
Hinckley, Leicestershire, United Kingdom Syncreon Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. DP World are currently looking for a Pricing Manager to help build our capability within the organization to help drive our bidding successes. This role can be a remote based position anywhere in the UK although with an expectation that travel is...
-
Senior Electrical Components Engineer
2 days ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeJob Title: Senior Electrical Components Engineer Location: Hinckley Employment Type: Permanent We are looking for a Senior Engineer – Electrical Electronic Components to join our client’s team. Our client prides itself on their dedication to engineering motorcycles that offer exceptional riding experiences. They achieve this through their ingenious...
-
Senior Electrical Components Engineer
2 months ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeJob Title: Senior Electrical Components Engineer Location: Hinckley Employment Type: Permanent We are looking for a Senior Engineer – Electrical Electronic Components to join our client’s team. Our client prides itself on their dedication to engineering motorcycles that offer exceptional riding experiences. They achieve this through their ingenious...
-
Senior EDS Engineer
4 weeks ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeJob Title: Senior Engineer – EDS (Electrical Distribution Systems – 2D Harness) Location: Hinckley Employment Type: Permanent We are looking for a Senior Engineer – EDS (Electrical Distribution Systems – 2D Harness) to join our client’s team. Our client prides itself on their dedication to engineering motorcycles that offer exceptional...
-
Senior EDS Engineer
4 weeks ago
Hinckley, Leicestershire, United Kingdom EES Solutions Full timeJob Title: Senior Engineer – EDS (Electrical Distribution Systems – 2D Harness) Location: Hinckley Employment Type: Permanent We are looking for a Senior Engineer – EDS (Electrical Distribution Systems – 2D Harness) to join our client’s team. Our client prides itself on their dedication to engineering motorcycles that offer exceptional...