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Support Assistant
3 weeks ago
We are seeking an enthusiastic individual to work within the elections team on a temporary basis at Norwich City Council. There have been major changes in the way that people can register to vote, meaning we need an administrator who can support processing changes to the elections register and postal vote requests.
No previous experience of working in elections or using election software is essential, although experience of working in an administrative field is strongly desired.
To provide general support to the electoral service's manager, including data entry work on the EROS elections management system
writing letters and emails; To deal effectively and courteously with telephone, face-to-face and email enquiries from customers.
To operate the necessary equipment and computer systems required within the job, following the correct procedures / instructions including computer, scanner, printer, mobile device, and tablet.
Work as part of a team, providing support to colleagues to contribute to enhanced team performance.
To deliver the service in accordance with key performance indicators and service standards.
Be able to work outside normal office hours on occasions during the election period.
Experience in Data Entry and data compiling.
Be able to process large volumes of data and admin.
Will need to sit some online tests before starting.
50 per hour
~23 days of holidays + bank holidays.
~ Immediate start
~ Weekdays.
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